Minhyuk Oh
Chatswood,NSW
Summary
As a Hospitality management student, I have the ability to adapt and work well in rapidly changing environments based on strong team organization, customer service, and interpersonal skills. I feel happy and fulfilled when I work in the hospitality field. So, I’m looking for a role to flexibly utilize my problem solving and communication skills in real customer response situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
All Rounder (part-timer)
Flying Hat
Sydney, Australia
08.2023 - 05.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages and bakery.
Barista or All Rounder (Full Time)
Make it Count
Suwon, Korea
04.2022 - 08.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
- Maintained a clean and organized workspace for optimal productivity and safety
- Resolved customer complaints with empathy, resulting in increased loyalty and revisiting.
Waitress (part-timer)
Golden Pig’s Feet
Suwon, Korea
01.2020 - 09.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Streamlined order processing for increased efficiency through clear communication with kitchen staff
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
- Contributed to the restaurant’s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Education
Bachelor of Hospitality Management -
International College of Management
08-2025
High School Diploma -
Dongwon High School
01.2019
Skills
- Customer Service
- Problem-Solving
- Communication
- Collaboration
- Task Prioritization
Personal Information
- Hobbies: Listening to music, Photography, Traveling, Playing soccer, Watching movies
- Visa Status: Student Visa
References
Vivi, Boss, Flying Hat, 0405832204, flyingeggstleonards@gmail.com
Languages
English
Professional
Korean
Full Professional
Certification
- RSA
Timeline
All Rounder (part-timer)
Flying Hat
08.2023 - 05.2024
Barista or All Rounder (Full Time)
Make it Count
04.2022 - 08.2023
Waitress (part-timer)
Golden Pig’s Feet
01.2020 - 09.2020
Bachelor of Hospitality Management -
International College of Management
High School Diploma -
Dongwon High School
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