Minindu Athuluwage
Chadstone,VIC
Summary
Highly dedicated university student positioned to make a significant contribution to customer service with enthusiasm, tact, and a strong work ethic. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
07.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at register.
- Enhanced team productivity by maintaining clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
Bachelor of Business Analytics and Analysis - Business Analytics
Swinburne University of Technology
Hawthorn, VIC12.2024
Diploma of Business (UniLink) - Business
Swinburne University of Technology
Hawthorn, VIC01.2023
GCE Advanced Level -
Visakha Vidyalaya
Colombo, Sri Lanka02.2022
GCE Ordinary Level -
Taxila Central College
Horana, Sri Lanka12.2018
Skills
- Friendly customer service – highly friendly and speedy customer service, in fast-paced retail environment Excellent customer caring
- Operating computers – has special skills to operate technical sides and typing skills and data entry skills
- Presentation skills – can present something very attractive to customers or buyers
- Good communication skills – especially can speak Japanese and establish lasting relationships with customers and peers
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Integrity and Honesty
- Initiative and Self-Motivation
- Cash Handling
- Self-discipline
Certification
GCE Ordinary Level
GCE Advanced Level
Diploma of Business(UniLink)
Timeline
Crew Member
McDonald's
07.2023 - Current
Bachelor of Business Analytics and Analysis - Business Analytics
Swinburne University of Technology
Diploma of Business (UniLink) - Business
Swinburne University of Technology
GCE Advanced Level -
Visakha Vidyalaya
GCE Ordinary Level -
Taxila Central College
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