Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Minjae Lee

Lidcombe,NSW

Summary

Dynamic and results-driven professional with proven leadership at KFC, excelling in team management and employee training. Enhanced customer satisfaction through effective conflict resolution and streamlined operations, achieving faster order fulfillment. Detail-oriented and committed to creating efficient work environments while fostering teamwork and motivation among staff.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Supervisor Trainee

KFC
03.2024 - 01.2025
  • Managed cash handling procedures, ensuring accuracy in transactions and minimizing discrepancies.
  • Contributed to cost-saving initiatives by monitoring expenses closely and identifying areas for improvement.
  • Improved customer satisfaction with prompt service and effective conflict resolution.
  • Implemented new processes for better workflow efficiency, resulting in faster order fulfillment.
  • Participate in training new staff as well as maintaining normal roles in BOH & FOH.

Hall Staff Member

Jang Ta Bal
12.2023 - 03.2024
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for guests.
  • Provided exceptional support during weddings receptions, corporate meetings, banquets, fundraisers while delivering memorable experiences for guests.
  • Demonstrated flexibility by adapting to last-minute changes or requests from clients or supervisors during events.
  • Adhered to safety regulations and guidelines, ensuring a secure environment for guests and coworkers alike.
  • Make charcoal fires in fire pit.
  • Change BBQ grill plates.
  • Serve plates of food as well drinks.

Team Member

KFC
01.2023 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Greet, serve and pack for customers as they enter the store and place orders.
  • Perform open and close duties for both BOH & FOH

Education

Diploma Of Business - Business

UTS COLLEGE
Sydney

Skills

  • Effective leadership
  • Motivational skills
  • Team management
  • Employee training
  • Teamwork
  • Customer service

Certification

  • Certificate IV in Real Estate Practice
  • RSA

Additional Information

Whilst working in hospitality I was also working as a contractor for real estate agencies working on commission only basis. I have attached my real estate resume as well.

Languages

Korean
Native or Bilingual

Timeline

Shift Supervisor Trainee

KFC
03.2024 - 01.2025

Hall Staff Member

Jang Ta Bal
12.2023 - 03.2024

Team Member

KFC
01.2023 - 11.2023

Diploma Of Business - Business

UTS COLLEGE

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Minjae Lee