Positive attitude in stressful situations and friendly communication skill. Open-minded and flexible problem solving skills. Team player with good organizational skills and excellent time management. Hardworking.
Overview
2
2
years of professional experience
Work History
Front of House/Barista
French Resistance
09.2023 - 12.2023
Established rapport with customers through engaging conversations while maintaining professionalism during busy periods.
Handled cash transactions securely and efficiently, ensuring accurate accounting at shift's end.
Collaborated with other team members to consistently deliver a high-quality coffeehouse experience for patrons.
Used POS system to accurately enter orders and process payments.
Bar Staff/F&B
Intercontinental Hotels Group, IHG
06.2023 - 12.2023
Heno&Rey / Loft lounge bar
Greeted and seated guests to provide friendly and welcoming experience.
Trained new staff members on company policies and procedures.
Served high customer volumes for breakfast, dinner, functions for special events.
Bar Staff
Stanley Hotel
10.2022 - 03.2023
Upsold local wines, beers and spirits in the bottle shop
Made and served Cocktails and coffee
Performed opening and closing duties, preparing cash drawers, and taking inventory.
Cultivated warm relationships with regular customers.
Receptionist
Stanley Hotel
10.2022 - 03.2023
Manage table bookings for the hotel restaurant and corresponded with clients through email, telephone.