Minjie Tang

• Cleaned guest rooms, including vacuuming carpets and dusting furniture.
• Checked rooms to ensure they met standards for cleanliness and tidiness.
• Replenished room amenities according to established guidelines.
• Followed safety procedures when using chemical cleaners and power equipment.
• Inspected all assigned rooms upon completion of cleaning duties.
• Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
• Responded promptly to requests from guests and other departments.

• Customized innovative methods and materials to produce effective learning experiences.
• Integrated media content in class to improve listening skill, speaking skill and vocabulary.
• Required spoken and written student responses to contexts to increase reading comprehension.

• Greeted customers and answered questions about menu items.
• Organized seating for guests in a timely manner.
• Processed customer payments accurately and efficiently.
• Provided exceptional customer service to ensure satisfaction.
• Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
• Resolved customer complaints promptly and professionally.
• Informed customers of daily specials and promotions available at the restaurant.

• Job duties: marketing courses such as diploma of interpreting, diploma of translating, advanced diploma of interpreitng, and advanced diploma of translating

maintaining a good relationsip with agents

assisting IT specialists to run social media

• passing food to serving areas

• Job duties：(Teaching) Teaching English to kids; engaging in research and development meetings，running parents’ group chat(Wechat)，maintaining re-enrolment rate
  
• （Teacher’s Management） CELTA，CELT-P/S recruitment, TKT, subject knowledge test, running the competition for school-level teachers’ trainers

• Job duties：teaching English to kids; managing foreign teachers

• Job duties: regular operation of traveling groups、Visa、developing potential customers

• Job duties: staff check-in & check-out；interviews；attendence check