Minjur Choden
36B Grindleford Drive, Balcatta,WA
Summary
Hardworking and passionate community service worker with strong organizational skills and the ability to multi task while maintaining a sharp focus on the end objective.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Support Worker/Leader
Cahoots
06.2021 - Current
- Provide high quality, comprehensive and culturally sensitive support to meet the physical and emotional needs of individual service users
- Effectively communicate with young people regarding their needs and behaviours, to assist with social and emotional development
- Social support during camping and day programs
- Facilitate group activity or 1-1 activity to encourage their cognitive functioning
- Daily case notes and progress notes
- Empower service users by giving them appropriate levels of responsibility
- Support and foster connection with family and carers of young people including facilitating contact in accordance with the care and support plan
Admin Assistant
ECHO community Services
09.2022 - 11.2022
- Assisting with intake of new clients
- Updating case notes and progress notes on E case
- Handling complaints via telephone and face to face
- Liaising with clients , their family members and external agencies
- Providing information to clients on Home care packages and Common wealth Home Support programs
- Advocating on behalf of clients
- Providing social support to clients during various social group excursions
- Conduct welfare check calls
- Updating client data base
- Assisting clients to go through complaint procedures
- Minjur Choden 1
Doorways representative
Salvation Army
04.2022 - 08.2022
- Assisting Doorways case workers with internal referrals
- To provide accommodation information, emergency relief, mediation, referral and advocacy to all those requiring assistance
- Respond in culturally appropriate ways; particularly when working Aboriginal and Torres Strait Islander people, or people who identify as LGBTIQs or CALD backgrounds
- Assisted in food hamper distribution and worked in the café as and when required
- Provided emergency relief services
- Assist community members to access support services.
Administrative Officer
Ugen Ferro Alloys Pvt.Ltd, Phuentsholing Bhutan
05.2008 - 05.2015
- Liaising with Government agencies
- Assisting with staff recruitment and training
- Formulating staff pay slips and assisting with payroll
- Ensuring all quality processes are followed and suggesting beneficial changes to senior management when deemed necessary
- Acting as Company Secretary as and when required
- Acting as Head of Purchasing Department
- Assisting Marketing Department in planning, implementation, and reporting of marketing efforts
- Data entry and record keeping
- Acting as point of contact for customer and employee queries
- Arranging meetings and booking venues as required
- Arranging travel, accommodation, and other expat immigration formalities
- Supporting departmental heads and staff
- Organizing special functions & events
- Participating in company initiatives
- Arranging meetings with all staff and ensuring group involvement in discussions about progress and areas of improvement
- Responding to customer complaints promptly and ensured customers satisfaction was a priority when resolving all complaints
- Reporting on performance, achievements, and areas of improvement to senior management
- Completing all necessary paperwork and reporting to a high standard and on time
Education
Diploma of Community Services -
Acknowledge Education
2022
Masters of Business Administration -
Murdoch University
2018
Bachelors of English Honours -
Sherubtse College
2005
Skills
- Empathetic
- Critical thinking
- Educational Activities
- Conflict resolution
- Active listening
- Emotional awareness
- Verbal and written communication
Certification
- Member of Australian Community Worker Association (ACWA)
- Personal care training with Rocky Bay.
- Working with children check available
- First aid & police clearance available
- Completed infection control- COVID 19 courses and PPE training
- Completed Team Teach training course
- International Driving license available
REFERENCES
Joel McKenna 0412876643
Workforce Coordinator at Cahoots
Katrina Perrera 0426051980
Trainer at Acknowledge Education
Timeline
Admin Assistant
ECHO community Services
09.2022 - 11.2022
Doorways representative
Salvation Army
04.2022 - 08.2022
Youth Support Worker/Leader
Cahoots
06.2021 - Current
Administrative Officer
Ugen Ferro Alloys Pvt.Ltd, Phuentsholing Bhutan
05.2008 - 05.2015
Diploma of Community Services -
Acknowledge Education
Masters of Business Administration -
Murdoch University
Bachelors of English Honours -
Sherubtse College