Minsandi Lasanya
Summary
Adept at managing multiple tasks with precision, and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Experienced Wait Staff Member with background in upscale dining environments. Skills include exceptional customer service, ability to handle high-pressure situations, and strong knowledge of food and beverage pairings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Unitel Petroleum
06.2024 - 01.2025
- Managed cash handling and payment processes efficiently
- Operated fuel pumps and assisted customers with inquiries and purchases
- Delivered exceptional customer service in a fast-paced environment
Waitress
Groove Train
07.2023 - 01.2025
- Ensured customer satisfaction by delivering friendly and professional service
- Worked efficiently under pressure while managing multiple orders
- Acquired in-depth knowledge of food and beverage standards
Waitress
Populus Berwick
09.2024 - 12.2024
- Provided high-quality customer service and managed multiple tasks efficiently
- Gained expertise in food and beverage handling
- Delivered a positive dining experience in a high-paced environment
Pick Packer
Medical Concepts Australia
10.2023 - 10.2024
- Accurately picked and packed items while adhering to inventory management systems
- Worked efficiently under tight deadlines in a fast-paced environment
Process Worker
Fairmont Medical Products
03.2023 - 10.2023
- Operated manufacturing machinery with precision and attention to detail
- Conducted quality control checks and ensured compliance with safety protocols
Data Entry Clerk
Money Quest
02.2023 - 02.2023
- Accurately entered and managed data within organizational systems
- Verified and corrected data entries to maintain accuracy and consistency
Cleaner
D&S Property Services
02.2023 - 02.2023
- Maintained high cleanliness and hygiene standards across various spaces
- Managed cleaning tasks efficiently within set timeframes
Education
Bachelor of Accounting & Finance -
La Trobe University
12.2024
GCE Advanced Level Examination - Accounting: A, Business Studies: A, Economics: A, English: C
Taxila Central College
Horana12.2021
GCE Ordinary Level Examination -
Taxila Central College
Horana12.2018
Diploma in Business -
Nawaloka College of Higher Studies (Swinburne University of Technology)
Skills
- Effective time management
- Attention to detail
- Strong Leadership Abilities
- Public Relationship Skills
- Excellent presentation skills
- Interpersonal communication
- Good listener and observer
Certification
- First Certificate in English (FCE), 2017
- Preliminary English Test (PET), 2016
- Key English Test (KET), 2015
- Young Learners English Test, 2013
References
References available upon request.
Timeline
Waitress
Populus Berwick
09.2024 - 12.2024
Unitel Petroleum
06.2024 - 01.2025
Pick Packer
Medical Concepts Australia
10.2023 - 10.2024
Waitress
Groove Train
07.2023 - 01.2025
Process Worker
Fairmont Medical Products
03.2023 - 10.2023
Data Entry Clerk
Money Quest
02.2023 - 02.2023
Cleaner
D&S Property Services
02.2023 - 02.2023
Bachelor of Accounting & Finance -
La Trobe University
GCE Advanced Level Examination - Accounting: A, Business Studies: A, Economics: A, English: C
Taxila Central College
GCE Ordinary Level Examination -
Taxila Central College
Diploma in Business -
Nawaloka College of Higher Studies (Swinburne University of Technology)
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