Minseo Kim
Melbourne,VIC
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server, Cashier, Restocking
Shabu All Day
10.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food promptly with focused attention to customer needs.
- Managed the vegetable and sauce station, ensuring timely refills
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier
Tous Les Jours (Bakery Brand in South Korea)
08.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Maintained a clean and safe environment by cleaning baking trays and the store.
- Handled reservation calls and processed delivery orders.
Education
Associate of Arts - Cultural Content
Kyungnam University
Changwon-si, South Korea02-2027
Skills
- Customer service
- Cash handling
- Safe food handling
- Food station setup
- Food safety
- Table setting arrangements
- Team member support
- Food running
Certification
- RSA (Responsible Service of Alcohol)
Timeline
Server, Cashier, Restocking
Shabu All Day
10.2024 - 01.2025
Cashier
Tous Les Jours (Bakery Brand in South Korea)
08.2023 - 05.2024
Associate of Arts - Cultural Content
Kyungnam University
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