Summary
Overview
Work History
Education
Skills
date of birth
Additional Information
Timeline
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MINSOL KIM

Lidcombe,NSW

Summary

Friendly and upbeat Beautician and hardworking mentality. Dedicated to satisfying clients and gaining repeat business. Excellent communication, interpersonal and conflict resolution skills for best-in-class customer service.

Overview

7
7
years of professional experience

Work History

Skin Esthetician

Bokyoung Kim
09.2016 - 05.2018


  • Attended an academy to gain specialized knowledge and obtain a skin beautician's license before starting work
  • Welcomed customers arriving for appointments.
  • Carried out product inventory checks, charting, and consultations.
  • Lit aroma candles to improve customer's mood
  • Cleansed, exfoliated and moisturized customer skin.
  • Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
  • Educated guests on current promotions, events and services within skin salon
  • Explained benefits of skin care products to clients.
  • Cleaned room and wiped down products to keep the room clean
  • Fostered friendly, and exceptional customer experience.
  • Gained knowledge of body and face massage techniques and skin care product ingredients.
  • Promoted products and promotions through Instagram

Restaurant Waitress

Jonggeun Lee
11.2018 - 12.2021
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Inspected dishes and utensils for cleanliness.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Barista

Youngsun Cho
12.2021 - Current
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines to create beverages.
  • Controlled line and crowd with quick, efficient service.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Completed successful daily cash audits to correctly balance drawers at closing time

Education

Dongseo University
BUSAN IN KOREA

Skills

  • Knowledge of muscles
  • Product Promotion
  • Eyebrow Shaping
  • Massage of body and face
  • Acne extrusion
  • Facial Masks

date of birth

23/01/1997

Additional Information

When i came to Australia, I chose a variety of jobs to gain a variety of experiences. But, I always liked making myself nice and was interested in beauty, and i felt proud of helping other people become beautiful people. So, I want to go back to being great beautician again. It has been long time since i quit , i would be grateful if you could give me the opportunity to work as a beautician with my rich experience

Timeline

Barista

Youngsun Cho
12.2021 - Current

Restaurant Waitress

Jonggeun Lee
11.2018 - 12.2021

Skin Esthetician

Bokyoung Kim
09.2016 - 05.2018

Dongseo University

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MINSOL KIM