Minsu Kim
Abbotsford,VIC
Summary
I am sociable, positive and trustworthy. Over the course of more than 3 years in the high-volume hospitality industry. I’ve larned how to collaborate effectively with diverse teams to consistently and deliver top-notch customer service in various situation.
I am a dedicated hard worker and a quick learner. I always value feedback and strive for self-improvement, especially in unfamilar environments.
Overview
4
4
years of professional experience
Work History
Barista
Tokyo Lamington
10.2022 - 06.2023
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Cleaned counters, machines, utensils, and seating areas daily.
- Processed online orders and efficiently maintained inventory levels of various products.
Barista
Gathered Cafe
09.2022 - 06.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Took orders and served food and beverages promptly.
Gym Receptionist
Osung Fitness
07.2021 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Organized, maintained and updated information in computer databases.
Retail Sales Associate
Olive Young
10.2020 - 03.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
Barista
The Farm
01.2019 - 05.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
Skills
- Customer Service
- Friendly and Outgoing
- Problem solving
- Positive attitude
- Flexible and adaptive
- Self-motivated
- Product Recommendations
- Organization
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Barista
Tokyo Lamington
10.2022 - 06.2023
Barista
Gathered Cafe
09.2022 - 06.2023
Gym Receptionist
Osung Fitness
07.2021 - 08.2022
Retail Sales Associate
Olive Young
10.2020 - 03.2021
Barista
The Farm
01.2019 - 05.2021
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