Minuki Jayathilake

Teach children basic skills such as identifying colors, shapes, numbers, and letters. Work with children in groups or one on one, depending on the needs of children and on the subject matter. Plan and carry out a curriculum that focuses on different areas of child development.

• Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
• Developed weekly lesson plans and activities to engage children and promote learning.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
• Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.

• Utilized persuasive communication techniques to educate potential clients on available products or services.
• Streamlined call processes for enhanced productivity and reduced wait times for callers.
• Contributed to company growth by upselling products and services to customers based on their needs.
• Assisted customers by answering questions and responding to inquiries.
• Processed debit and credit card and electronic check payments.