Mir Farooqi
Melbourne,VIC
Summary
Facility Manager with a robust background in Civil Engineering and a Master's degree in Project Management. Holding a security license and a white card, I bring extensive experience in facility management, project coordination, and team leadership. Seeking a challenging opportunity to utilize my expertise in optimizing facility operations and ensuring top-tier security measures within a reputable organization committed to excellence. Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concierge
FMV (Facility Management Ventures)
Melbourne, VIC
09.2023 - Current
- Provide exemplary customer service while prioritizing safety and security for residents and visitors
- Manage access control systems and surveillance equipment to uphold a secure environment
- Coordinate with maintenance teams to address facility issues promptly and ensure operational efficiency
- Implement emergency response protocols and facilitate crisis resolution with composure and efficiency
- Collaborate closely with property management to organize community events, fostering resident engagement and satisfaction.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Facility Manager
Shadow Play
01.2021 - 01.2022
- Managed budgets, procurement processes, and vendor contracts to optimize cost control and service quality
- Provided strong leadership to maintenance technicians and security personnel through training, guidance, and performance evaluations
- Conducted regular inspections to identify areas for improvement, ensuring compliance with regulatory standards and enhancing operational efficiency.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
Facility Manager
Imagine Marco
01.2020 - 01.2021
- Directed comprehensive facility operations encompassing maintenance, security, and janitorial services to uphold optimal functionality and safety standards
- Developed and executed preventive maintenance strategies to minimize downtime and extend equipment lifespan
- Managed budgets, procurement processes, and vendor contracts to optimize cost control and service quality
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Conducted inspections of facility grounds, external structure, systems and equipment.
Education
Master of Science - Project Management
Central Queensland University
Rockhampton, QLD11.2019
Bachelor of Science - Civil Engineering
Osmania University
India07.2015
Skills
- Proficient in project management methodologies and tools such as MS Project and Primavera
- Exceptional leadership and interpersonal skills, adept at motivating teams and fostering a collaborative work environment
- Outstanding communication abilities, both written and verbal, with a proven track record of effectively engaging diverse stakeholders
- Detail-oriented with a strategic mindset, capable of analyzing complex problems and devising innovative solutions
- Comprehensive knowledge of building codes, safety regulations, and industry best practices in facility management
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
- Proactive attitude
- Guest Services
- Excellent Multitasking
- Telephone Etiquette
Certification
- Security License
- White Card (Construction Induction)
References
Available upon request
Timeline
Concierge
FMV (Facility Management Ventures)
09.2023 - Current
Facility Manager
Shadow Play
01.2021 - 01.2022
Facility Manager
Imagine Marco
01.2020 - 01.2021
Master of Science - Project Management
Central Queensland University
Bachelor of Science - Civil Engineering
Osmania University