Hi, I’m
Ni Komang Mira Suari
0468993141,NSW
Summary
Driven and dynamic hospitality professional with hands-on experience across bartending, gaming operations, barista, and team management. Thrives in fast-paced, high-pressure environments, consistently delivering top-tier customer service and operational excellence. Natural leader with a sharp eye for efficiency, customer engagement, and team motivation. Committed to creating unforgettable experiences, boosting revenue, and elevating team performance in every role.
Overview
9
years of professional experience
2
years of post-secondary education
1
Certificate
Skills
Hospitality & Customer Service Skills
Leadership & Teamwork
Work Ethic & Adaptability
Work History
Pak Oles Fm
Radio Announcer
02.2016 - 09.2018
Job overview
- Delivered exceptional programming to audience members by always researching events, guests and programs thoroughly.
- Built broadcast storylines to interest listeners and grow station audience.
- Announced ads, song switches and breaking news segments for radio broadcasts.
- Operated studio equipment and produced show advertisements.
- Presented weather, news and commercials to listeners.
- Introduced upcoming broadcasts and guided audience through entertainment.
Kopi Kota
Barista
10.2019 - 02.2021
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
- Cleaned counters, machines, utensils and seating areas daily.
Rhapsody Cafe And Bar
Business Owner
04.2021 - Current
Job overview
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Erina Leagues Club
Bar And Gaming Attendant
06.2024 - 03.2025
Job overview
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.
- Conducted thorough inspections of gaming areas to ensure adherence to cleanliness standards and regulatory guidelines.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Learned how to make wide variety of mixed drinks.
- Demonstrated knowledge of cocktail recipes and drink preparation techniques, resulting in consistent quality beverages.
H&H Avoca Point Cafe
Barista
03.2025 - Current
Job overview
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
Education
London Collage Sydney , NSW
Advance Diploma of Business
02.2023 - 03.2025
Kingston International Collage
Advance Diploma from Advance Diploma of Leadership And Management
04.2025 - Current
Certification
- Responsible Service of Alcohol & Responsible Conduct of Gambling, ( CBD Collage ) - 2024
- Advance Responsible Conduct of Gambling ( Clear to Work ) - 2024
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Location
On-SiteImportant To Me
Career advancementFlexible work hoursTimeline
Kingston International Collage
Advance Diploma from Advance Diploma of Leadership And Management
04.2025 - Current
Barista
H&H Avoca Point Cafe
03.2025 - Current
Bar And Gaming Attendant
Erina Leagues Club
06.2024 - 03.2025
London Collage
Advance Diploma of Business
02.2023 - 03.2025
Business Owner
Rhapsody Cafe And Bar
04.2021 - Current
Barista
Kopi Kota
10.2019 - 02.2021
Radio Announcer
Pak Oles Fm
02.2016 - 09.2018
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