Summary
Overview
Work History
Education
Skills
Timeline
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Miracle Simi Mariner

Sydney,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

8
8
years of professional experience

Work History

Delegate Team Leader

Healthcare Logistics
Eastern Creek, NSW
10.2022 - Current
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Releasing orders, consigning orders, cycle counts process, replying to emails and prioritizing all urgent requests.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Ensured compliance with all safety regulations in the workplace.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Maintained positive working relationship with fellow staff and management.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Allocated resources effectively to ensure project completion within deadlines and budget.
  • Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Complied with company policies, objectives and communication goals.

Online Fulfillment Assistant

The Warehouse Distribution Centre
Wiri, Auckland
03.2017 - 10.2022
  • Set up and maintain online customer accounts, including processing orders, returns, and exchanges.
  • Managed inventory levels to ensure timely order fulfilment.
  • Researched shipping options and costs to determine best delivery method for customer orders.
  • Provided customer service support via email or phone inquiries regarding order status and product information.
  • Maintained accurate records of all transactions in our database system.
  • Tracked shipments from vendors and monitored transit times; notified customers when items were delayed due to unforeseen circumstances.
  • Ensured compliance with relevant regulatory requirements relating to online fulfilment operations.
  • Tracked inventories and input equipment counts into warehouse databases.

Education

Logistics And Supply Chain Management

College For Adult Learning
Sydney, NSW
07-2025

Business Economics

Auckland University
Auckland NZ
02-2018

Skills

  • Time Management
  • Multitasking
  • Attention to Detail
  • SAP and computing
  • Adaptability
  • Effective Communication
  • Reliability
  • Team building
  • Excellent Communication
  • Can-Do, Will-Do Attitude
  • Solid written and verbal communicator
  • Task Prioritization
  • Conflict Resolution
  • Poised under pressure

Timeline

Delegate Team Leader

Healthcare Logistics
10.2022 - Current

Online Fulfillment Assistant

The Warehouse Distribution Centre
03.2017 - 10.2022

Logistics And Supply Chain Management

College For Adult Learning

Business Economics

Auckland University
Miracle Simi Mariner