Mirage Tamang
Sydney,NSW
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Astakos Fish Market
Chatswood, 2067
02.2024 - Current
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained work area and kept cash drawer organized.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Customer Service Representative
Romeo's Food Hall IGA
Redfern
06.2023 - 12.2023
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Provided exceptional customer service to ensure customer satisfaction.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Customer Service Representative
Harris Farm Markets
Lindfield
10.2022 - 03.2023
- Provided accurate information about products and services to customers.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Developed positive relationships with customers through friendly interactions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Xavier International College
Kathmandu, Nepal12-2020
Bachelor in IT -
Kent Institute Australia
Sydney, NSWSkills
- Point-of-sale operation
- Transaction accuracy
- Cash handling
- Product knowledge
- Order processing
- Customer relationship management
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Full Professional
Certification
- RSA Competency Card
- White Card Course
References
References available upon request.
Timeline
Customer Service Cashier
Astakos Fish Market
02.2024 - Current
Customer Service Representative
Romeo's Food Hall IGA
06.2023 - 12.2023
Customer Service Representative
Harris Farm Markets
10.2022 - 03.2023
High School Diploma -
Xavier International College
Bachelor in IT -
Kent Institute Australia
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