Miraj Nakrani
Wattle Grove,WA
Summary
Motivated and results-driven marketing professional with a strong background in leading and managing successful marketing campaigns in the real estate industry. As the owner and director of a marketing agency, I have honed my leadership skills and developed a comprehensive understanding of strategic marketing, team management, and client relations. My ability to communicate effectively, adapt to new challenges, and deliver innovative solutions has consistently driven business growth and client satisfaction. With a commitment to excellence and a passion for marketing, I am eager to leverage my expertise to contribute to the success of a dynamic organization.
Overview
6
6
years of professional experience
Work History
Owner of Digital Marketing Company
Nakrani Digital
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Generated revenues yearly and effectively capitalized on industry growth.
Retail Assistant
FA Concept
06.2021 - 08.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Dockhand
FedEx
08.2018 - 06.2021
- Supported dock management in implementing procedures for improved workflow and staff performance.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
- Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
- Collaborated with team members for efficient use of resources and optimal productivity.
Education
Bachelor of Arts - Theater Arts
Curtin University
Perth, WA08.2022
Skills
- Leadership and Team Management: Proven ability to lead and manage a diverse team, fostering a collaborative and productive work environment Skilled in delegating tasks, providing clear direction, and motivating team members to achieve their best
- Strategic Marketing: Expertise in developing and implementing effective marketing strategies tailored to the real estate industry Proficient in identifying target markets, conducting market research, and creating impactful marketing campaigns
- Communication: Excellent verbal and written communication skills Capable of presenting ideas clearly and persuasively to clients, team members, and stakeholders Adept at building and maintaining strong professional relationships
- Project Management: Strong organizational and project management skills, with the ability to oversee multiple projects simultaneously Experienced in setting priorities, managing timelines, and ensuring successful project delivery
- Digital Marketing: Proficient in various digital marketing tools and platforms, including social media, email marketing, SEO, and PPC Skilled in leveraging digital channels to enhance brand visibility and engagement
- Adaptability: Highly adaptable to changing environments and challenges Demonstrated ability to thrive in diverse cultural settings and quickly adjust to new situations and demands
- Customer Service: Committed to providing exceptional customer service Skilled in understanding client needs, addressing concerns, and delivering solutions that exceed expectations
- Creative Problem Solving: Strong analytical and creative thinking abilities Adept at identifying problems, developing innovative solutions, and implementing strategies to overcome obstacles
- Negotiation: Experienced in negotiating contracts and agreements with clients and vendors Skilled in achieving mutually beneficial outcomes through effective negotiation techniques
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Owner of Digital Marketing Company
Nakrani Digital
01.2022 - Current
Retail Assistant
FA Concept
06.2021 - 08.2022
Dockhand
FedEx
08.2018 - 06.2021
Bachelor of Arts - Theater Arts
Curtin University
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