Summary
Overview
Work History
Skills
Territoryqualifications
Computer Experience
References
Education
Timeline
Generic

Miriam Ram

Riverstone,NSW

Summary

As a Custodial Officer I have experience and knowledge in managing various roles in offenders within the correctional centre roles and responsibility. Pro-actively looking for a change and learn new skills and contribute knowledge and skills within this department. I have actively performed my tasks as a first-class correctional officer and acting senior correctional officer in male and female correctional centres. I have all qualities of senior correctional officer Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over [Number]17-year industry history. Hardworking [Job Title] skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches. Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques. Focused Correctional Officer offering [Number]-year history of monitoring high-volume correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations. Safety-oriented Correctional Officer with more than [Number] years in maximum and medium security facilities. Extensively trained in defensive tactics and suicide prevention. Resourceful and dedicated [Job Title] with motivational leadership, training and employee supervision experience. [Number] years in corrections and law enforcement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Australia Post and Defence Warehouse
  • Experience in warehouse and distribution activities
  • Supply elevated level of customer services
  • Process Orders for all Navy and Army Based activities
  • Receive and despatch products
  • Take customer enquiries and order tracking activities
  • Supply daily data and analysis reports to the management team
  • Actively took part in high volume of customer services
  • Stores warehouse inventory
  • Managed Customer Complaints.

Custodial Officer

Department of Corrective Services
03.2014 - Current
  • I have worked in all areas of this Correctional Centre, and I have contributed and proven my abilities to work Core operational areas effectively and efficiently
  • Managed every accommodation area within the policies and procedures
  • Ensure Safety and Security of this Correctional Environment are supported through vigilance and dedication
  • I have gained extensive skills and knowledge to work all Areas of the Correctional Environment and endorse safe operating procedures during classification and placement process
  • Maintained highest level of safety and security of offenders, staff and other stakeholders within my line of responsibility in the Correctional Environment
  • Deliver training and coaching role to newly inducted officers to promote safety and welfare of individuals and other cultural awareness with our teams
  • Supply advice and recommendations to management team to ensure safety and security issues are raised and right action taken
  • Develop, implement and maintain effective systems and processes
  • Follow legislations and policies within the Departmental guidelines
  • Communication and information delivery to all other stakeholders for smooth running of the tasks and scheduled activities
  • Take responsibilities and supply correct information to all our customers
  • Maintain and promote Occupational Health and safety within our Correctional Environment
  • Experience in working within complex environment and multi-tasks very efficiently and effectively
  • Took initiative to train staff with less knowledge in the areas such as: Legals policies and procedures, AVL and link up, Courts attendance/legal orders/section 25, Video Conferencing Scheduling System, Mentoring to meet the standards of operational requirements.

First-Class Correctional Officer / Senior Correctional Officer

Silverwater Women's Correctional Centre
01.2007 - 01.2014
  • I have performed my duties as a First-Class Correctional Officer and perfumed my role of a Senior Correctional Officer
  • Worked in every area and post duties of this Correctional Centre as a Senior Correctional Officer
  • Deliver training and coaching role to newly inducted officers to promote safety and welfare of individuals and other cultural awareness with our teams
  • Supply advice and recommendations to management team to ensure safety and security issues are raised and proper action taken
  • Develop, implement and maintain effective systems and processes
  • Follow legislations and policies within the Departmental guidelines
  • Communication and information delivery to all other stakeholders for smooth running of the tasks and scheduled activities
  • Take responsibilities and supply correct information to all our customers
  • Maintain and promote Occupational Health and safety within our Correctional Environment
  • Experience in working within complex environment and multi-tasks very efficiently and effectively
  • Took initiative to train officers with less knowledge of the area such as: Biometrics/OIMs, Visits processing, Property, Accommodation areas, receiving and discharging procedures, Balancing of state board and inmate accountability.

Skills

  • Critical thinking and problem solving
  • Decision Making
  • Self-motivation/Multitask
  • Time Management and work under pressure
  • Adaptability
  • People Skills/Customer service
  • Ability to Work in a Team /Adaptability
  • Time Management
  • Flexible and Adaptable

Territoryqualifications

  • Diploma of Security and Risk Management (03/01/17)
  • Front Line Management in Action Certificate IV

Computer Experience

  • Operate software, Computer literate
  • Pro-efficient in Office-works, Microsoft Word, Excel
  • Create and edit documents, Access
  • Memos
  • Other communications tools

References

  • Manager of Security, 92895613
  • Functional Manager

Education

High School Diploma -

Penang Sangam High School

Timeline

Custodial Officer

Department of Corrective Services
03.2014 - Current

First-Class Correctional Officer / Senior Correctional Officer

Silverwater Women's Correctional Centre
01.2007 - 01.2014

Australia Post and Defence Warehouse

High School Diploma -

Penang Sangam High School
Miriam Ram