Miranda Angell

Working collaboratively with local, regional and QLD/NSW state leadership teams to deliver optimal business results from residential aged care facilities in Far North QLD. Encompassing the delivery of the highest quality of residential care and services , WHS management, Compliance with aged care accreditation standards, driving financial accountability and outcomes across key drivers including P&L and building high performance facility teams.

Successfully launch and consistently exceed $ to target performance for key pharmaceutical brands in both the primary and secondary care areas of Osteoporosis, Urology, Dermatology and Respiratory for the Cairns/Townsville territory. Through extensive business planning to optimise customer coverage and deliver targeted call/training activity to over 250 Medical Accounts and 850 General Practitioners. Territory revenue growth has increased exponentially over this period consistently placing the territory in the Top 5 nationally and resulting in numerous Strive Plus (Top 10%) awards in 2012, 2013, 2015 and the exclusive "Directors Choice" award in 2015. Also awarded GSK QLD "Rep of the Year" in 2012, nominated as the QLD National Representative Advisory Council Member 2013 - 2015 and apointed QLD State Meeting Committee Chairperson 2013.

Successfully launch and consistently exceed $ to target performance for key pharmaceutical brands in both the primary and secondary care areas of Osteoporosis for the Cairns/Townsville territory. Through extensive business planning to optimise customer coverage and deliver targeted call/training activity to over 250 Medical Accounts and 850 General Practitioners. Consistently held the territory in the Top 10% of Prolia market share nationally

List, Market and Sell residential property according to the PAMD Act, REIQ Code of Ethics, Ray White Real Estate philosophies/policies. Through utilisation of various prospecting methods as a “rookie” agent i.e. open homes, cold calling, door knocking I was successful in building and maintaining a large buyer & seller customer database facilitating the listing, marketing and selling of $15,170,570 in settled residential property sales which lead to the business offering me the Sales Manager role responsible for recruiting, training and managing the combined Central/South Office Sales Team of 12 members. Awarded Ray White North Queensland Division – “Rookie of the Year” 2009 and #7 in Ray White Queensland Top 10 Salespeople by ZONE (Nth Qld – Mackay North) April 2011.

Provide in field training and coaching assistance across 3 Districts of the QLD primary care sales team through developing and implementing individualised training/development plans for all GP Sales Representatives in consultation with District Business Managers.

Provide in field training and coaching assistance across 3 Districts of the QLD primary care sales team through developing and implementing individualised training/development plans for all GP Sales Representatives in consultation with District Business Managers.

Build clinical specialist brand advocacy via individualised customer advocacy development plans aligned with brand strategy and support the GP sales team objectives to maximise market share growth. Such plans include utilisation of appropriately briefed specialist speakers for GP Education meetings and coverage of the entire multidisciplinary clinical respiratory team e.g. respiratory educators, pharmacists, nurses, advanced trainees. Create and maintain relationships with varied internal customers including District Business Managers, State & National Managers, Marketing, Medical (Research Specialists), Compliance, Procurement and GP/Field Specialist representatives(FSR)by mentoring/training on therapeutic area knowledge & call agility. Success in role led to inclusion in the inaugural GSK Emerging Leaders Development Program - May 2006.

Achieve $ sales targets for the Respiratory Portfolio on the FNQ territory through optimal sales activity in primary and secondary care conducted in accordance with the Medicines Australia Code of Conduct. Extensive business planning including customer contact frequency, sales analysis + key brick strategies, budget expenditure management, daily call entry and synchronisation with Company database. Create/maintain GSK relationships with remote clients including KOL’s, regional wholesalers, local /rural divisions of general practice, Aged Care Facilities, commercial & hospital pharmacies. Resulted in numerous awards including GSK National Customer Service Award in 2003, Respiratory Excellence Award 2003, Cairns Division of General Practice "Rep of the Year" 2003, Strive Plus (Top 10% salesforce) 2002, Completed the only regional Respiratory Care Nurse 12 month pilot project in Australia May 2003.

Oversee the day to day operations of this department within the medical laboratory including performance of both routine and complex diagnostic testing, client/management liaison, NATA accreditation, Staff initiation, ongoing training and performance review/management. Completed a clinical trial of emerging molecular technologies – SDA (strand displacement amplification) which led to the successful design & implementation of a Commercial PCR (polymerase chain reaction) unit in the laboratory. Published in MJA Feb 2001 “An epidemic of dengue 3 in far north Queensland, 1997-1999”

Perform routine diagnostic testing including Quality control program, Laboratory Analyser calibration, complex equipment maintenance and troubleshooting. Included participation in and “on call” roster. Revised the Biochemistry Department Quality control program in preparation for NATA accreditation.