Summary
Overview
Work History
Education
Skills
Timeline
Ceteficates
Generic

Miranda Godde

Newcastle,Australia

Summary

Dynamic and service-oriented with extensive experience with the community, excelling in customer relations. Proven ability to enhance visitor experiences and resolve complaints effectively. I carry along Strong organizational skills and telephone etiquette contribute to maintaining a welcoming environment and ensuring operational efficiency. Proactive in managing and ensuring seamless communication between departments. I demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am always eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Dependable and have very flexible hours as well.

Overview

3
3
years of professional experience

Work History

Bar and Function Service

Swansea RSL
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

RECEPTIONIST

Pacific Sport and Spine
07.2024 - Current
  • Greeted visitors warmly and ensured they had a positive experience.
  • Handled cash and credit card payments with accuracy.
  • Answered phones professionally in accordance with organizational protocols.
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
  • Assisted with administrative tasks such as filing documents, copying materials.
  • Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
  • Maintained accurate records of all incoming calls, messages, and visitors.
  • Answered questions about organization and provided callers with address, directions, and other information.
  • Assisted in resolving customer complaints and disputes.

FRONT OF HOUSE EMPLOYEE

Belmont Golf Club
01.2023 - Current
  • Maintained high levels of cleanliness throughout the dining area.
  • Built relationships with regular customers through friendly conversations and personalized attention.
  • Developed comprehensive knowledge of restaurant menu items and preparation methods.
  • Ensured compliance with health codes by adhering to safety guidelines regarding food storage, cleaning, and sanitation procedures.
  • Performed basic administrative duties such as taking reservations over the phone or via email.
  • Exhibited a positive attitude when dealing with difficult customers or situations.
  • Demonstrated strong communication skills while interacting with customers and colleagues.

Education

HIGH SCHOOL DIPLOMA -

St Marys Catholic College
09.2024

Skills

  • Telephone skills
  • Organization skills
  • Appointment scheduling
  • Customer/Client relations
  • Time management
  • Service-oriented mindset
  • Friendly, positive attitude
  • Flexible and adaptable

Timeline

Bar and Function Service

Swansea RSL
02.2025 - Current

RECEPTIONIST

Pacific Sport and Spine
07.2024 - Current

FRONT OF HOUSE EMPLOYEE

Belmont Golf Club
01.2023 - Current

HIGH SCHOOL DIPLOMA -

St Marys Catholic College

Ceteficates

RSA completion

Working with Children's Check

First Aid and CPR completion 

National police Check 

Certificate of completion Year 10 

Recent Graduate of Year 12 HSC 



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Miranda Godde