Summary
Overview
Work History
Education
Skills
Timeline
Generic

MIRANDA KATE HILL

Carrara,Australia

Summary

I am a self-motivated person who can work actively as an individual and as part of a team. I have excellent personal presentation and am a great leader who has great interpersonal, communication and relationship-building skills. I Listen attentively, communicate persuasively and follow through diligently. I’m recognised for my ability to quickly establish rapport with customers, upsell products and build loyal clientele. I have travelled the world and through my experiences I have learnt to build relationships with people of all ages and nationalities.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

28
28
years of professional experience

Work History

Manager Airbnb

Self Employed Services
02.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Beauty Therapist

Below Zero Cryotherapy
01.2019 - Current
  • Cryotherapy
  • Pain therapy
  • Beauty Therapy
  • Bookings program
  • Sales and Marketing

Weight loss Sales Director and Consultant

Jenny Craig
11.2004 - Current
  • Consulting clients, processing orders
  • Making appointments, Answering phones and enquiries
  • Cold calling
  • Stock take

Visual Merchandiser

Fun Fashion Accessories
01.2007 - 10.2014
  • Merchandising and displays
  • Jewellery and accessories, working with Planograms
  • Stores merchandised are Myer, Portman’s, Dotti, David Jones and Kmart

Shop Manager

Mulberry Hill Fashions
03.2006 - 02.2005
  • Sales, Merchandising, Promotions
  • Customer Service

Advertising Consultant

The Press and Christchurch Mail Newspaper
05.2003 - 03.2004
  • Making appointments and managing client accounts and sales
  • Presentations, Building Customer relationships
  • Creating advertising features
  • Word, Excel, Internet
  • Meeting deadlines and targets

Store Manager

Pineapple Dance
06.2002 - 02.2003
  • Clothing and studios, two stores
  • Staff training and development
  • Staff payroll, rosters and employment
  • Achieving store budgets
  • Visual Merchandising
  • Running reception in dance studios
  • Mail Orders and Deliveries

Store Manager

Brothers Neilson
10.1999 - 03.2002
  • Surf Wear
  • Staff Training and development
  • Delegating and instructing staff on a daily basis
  • Dealing with Staff rosters
  • Merchandising
  • Stock take and keeping records
  • Daily banking

Cosmetics Counter Manager

Big W
01.1997 - 10.1999
  • Department Store
  • Customer Service
  • Store Makeovers, bridal and high fashion
  • Stock ordering
  • Visual Merchandising to Planograms
  • Store openings
  • Staff training
  • Dealing with customer complaints and returns

Education

Beauty Therapy Certificate -

Flagstaff Collage
Melbourne

Office traineeship -

Melbourne

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager Airbnb

Self Employed Services
02.2023 - Current

Beauty Therapist

Below Zero Cryotherapy
01.2019 - Current

Visual Merchandiser

Fun Fashion Accessories
01.2007 - 10.2014

Shop Manager

Mulberry Hill Fashions
03.2006 - 02.2005

Weight loss Sales Director and Consultant

Jenny Craig
11.2004 - Current

Advertising Consultant

The Press and Christchurch Mail Newspaper
05.2003 - 03.2004

Store Manager

Pineapple Dance
06.2002 - 02.2003

Store Manager

Brothers Neilson
10.1999 - 03.2002

Cosmetics Counter Manager

Big W
01.1997 - 10.1999

Office traineeship -

Beauty Therapy Certificate -

Flagstaff Collage
MIRANDA KATE HILL