Summary
Work History
Education
Skills
Timeline
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Miranda Marinaj

Greensborough,VIC

Summary

Dynamic barista with a proven track record at Eagle Patisseries Enterprises, excelling in exceptional customer service and efficient time management. Skilled in espresso machine operation and food preparation, I consistently delivered high-quality beverages while fostering a welcoming atmosphere, contributing to outstanding customer satisfaction scores. A dedicated team player committed to excellence.

Work History

Front House ( Barista ) ,

Ardor Gluten Free
Coburg North VIC 3058, Australi
2023 - 2025
  • Prepared and served specialty coffee beverages according to customer preferences and established recipes.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
  • Assisted in training new staff on coffee preparation techniques and customer service best practices.
  • Managed inventory levels, restocking supplies to ensure uninterrupted service during peak hours.
  • Collaborated with team members to streamline order processing, improving overall service efficiency.

Barista

Eagle Patisseries Enterprises
Heidelberg, VIC
2021 - 2022
  • Prepared high-quality beverages following standardized recipes and maintaining consistency.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of workstations to ensure safety and efficiency.
  • Operated espresso machines and other equipment to facilitate beverage preparation.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Education

Business Administration -

Victoria University
Melbourne, Victoria, VIC

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service
  • Espresso machine operation
  • Safe food handling
  • Food preparation
  • Hospitality service expertise
  • Cooking
  • Smoothie making
  • Sandwich preparation

Timeline

Front House ( Barista ) ,

Ardor Gluten Free
2023 - 2025

Barista

Eagle Patisseries Enterprises
2021 - 2022

Business Administration -

Victoria University

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Miranda Marinaj