Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Mirella Faccioni

East Malvern,Australia

Summary

Portfolio Manager, projects/ reporting all-rounder and seasoned Procurement specialist. Delivering valuable business support and solutions, tailored to customer needs using a collaborative and consultative approach. Strong Change associate – adopting ADKAR model principles and Organisational readiness models.

Overview

18
18
years of professional experience

Work History

Procurement Manager

illion Australia
08.2023 - 11.2024
  • Company Overview: https://www.illion.com.au/
  • Managed an $8 million software renewals portfolio end-to-end, which generated $350,000 in savings under a constrained and inherited budget model.
  • Created a Procurement SharePoint site that allowed for track-and-trace mechanisms across vendors, resellers, costs, and criticality, enabling business continuity and minimizing operational risk while optimizing costs.
  • Assisted Project and Program Managers in reviewing Statements of Work, contracts, and vendor onboarding, while directing RFX processes to establish an optimal IT ecosystem.
  • Supported Procure-to-Pay processes for over 70 vendors, including quotation, invoice reconciliation, and banking detail verification.
  • Secured all hardware requests and established a minimum 40% discount framework for significant purchases, thereby reinforcing cost-avoidance objectives.
  • Https://www.illion.com.au/
  • Created a cross-functional forum for software renewals, and implemented a process for out-of-cycle approvals to guarantee the completion of Impact Assessments.
  • Recognized for innovative thinking, and successfully negotiating unprecedented outcomes.
  • Built long-term relationships with company vendors and suppliers to secure optimal prices.

Project Coordinator/ Consultant

illion Australia
01.2023 - 08.2023
  • Company Overview: https://www.illion.com.au/
  • I worked part-time in two different roles simultaneously to accommodate budget constraints.
  • I oversaw the Cloud Commercial and Engagement stream, aiding the Cloud Program Manager as illion advanced its Cloud strategic roadmap. This encompassed coordination across various sub-streams such as technical teams, Legal, Sales, Finance, Procurement, Communications and Marketing, Client Engagement, and Product Development.
  • Processed all client responses and delivered analytical insights to support informed decision-making and risk mitigation.
  • Provided training for business leads, including the CIO, on the best principles of change and project management.
  • Https://www.illion.com.au/
  • Monitored the JIRA Procurement queue and provided support for the business in urgent requests, including incident management related to vendor and procurement practices.
  • Examined tender packages to confirm they are 'fit for purpose' and instructed the business on the tendering procedures.
  • Panel evaluations with business stakeholders are conducted to identify outliers and ensure that the end solution outcomes are achieved.
  • Developed tables for purchase orders to streamline the processing of POs and invoices, ensuring costs aligned with plans, GL code accuracy, and accruals were properly executed.
  • Assisted the service and business teams by conducting effective cost negotiations, especially for software and license renewals.
  • Served as the point of contact for top-tier vendors, new project consideration and software refreshes/ introductions.
  • Assisted in the creation and review of Master Service Agreements (MSAs) and Statements of Work (SOWs) as needed.
  • Achieved all significant milestones to date.
  • Eliminated barriers, provided support to teams, and motivated them to achieve more.
  • Supported the fiscal year 2024 plan for enhanced forecasting accuracy and mitigated renewal risks.
  • Successfully reduced the number of overdue purchase orders/invoices within a six-week period while working part-time.

Manager – IT Projects (PMO Lead)

Trinity College
Melbourne, Vic
01.2020 - 10.2022
  • Company Overview: https://www.trinity.unimelb.edu.au/
  • I served as a PMO lead, but during the COVID crisis, I simultaneously took on the roles of Procurement lead and Project Manager.
  • Https://www.trinity.unimelb.edu.au/
  • Procurement conducted end-to-end tendering, led panel evaluations, and engaged in vendor negotiations to reach a conclusion.
  • Identified opportunities for cost avoidance, and assisted the company in transitioning.
  • I collaborated with the business on vendor negotiations, which included reviewing and supporting the creation of Statements of Work (SOWs), Master Service Agreements (MSAs), and Microsoft Enterprise Agreements (EAs), and provided support during challenging interactions with vendors.
  • Examined Gartner's matrices to assess market opportunities, and provided recommendations regarding the respondents.
  • Revamped essential procurement documents, including tendering templates and process enhancements; implemented informational sessions to ensure that Best and Final Offers (BAFOs) and Last Rights of Reply proceeded without any issues.
  • Instructed the teams on procurement processes, which included conducting desktop evaluations, assessing quotes, and understanding Delegations of Authority (DOAs).
  • Conducted vendor due diligence assessments, evaluating industry reach, performing reference checks, and analyzing financial due diligence findings.
  • Oversaw the ITS portfolio, managed project managers and technical leads, ensuring that measures for effective troubleshooting, dependency mapping, and robust governance reporting and controls were in place.
  • Matured the organization in basic, but fundamental, project management principles.
  • Led Stage-Gate and ITLT forums to guarantee that business cases (charters) met the high-quality standards required for SMT (executive) review.
  • Assisted the IT Advisory Committee (ITAC), a subgroup of the Finance Committee, by developing steering packs that report on portfolio health and risk profiling. These packs included information on business drivers, such as stretch targets, as well as the risk profiles of various initiatives and projects.
  • Assisted the enterprise with risk reporting, framework development, and the establishment of procurement practices specific to functional IT.
  • Successfully converted Business Requirements into Technical Requirements and defined and evaluated Critical Success Factors and Measures of Success.
  • Actively planned and managed projects to deliver enhancements for: Trinity-wide intranet (SharePoint with efficient drive migration), Cloud Lift and Shift including strategy and Centre of Excellence outsourcing model, Identity and Access Management (IDAM), Library RFID replacement, Cybersecurity training, Microsoft Device Strategy, offering TCOLE as SaaS, Sexual Misconduct Reporting (Advocate), revising assessment via Microsoft Forms, Finance Online Portal payments, and IT Service Management (ITSM).
  • Conducted training for Project Managers, Sponsors, Business Owners, and Subject Matter Experts in technical and operational areas on the use of the intranet, as well as risk, issue, and change management processes.

PMO Consultant

The Salvation Army
10.2018 - 09.2019
  • Company Overview: https://www.salvationarmy.org.au/
  • Enhanced PMO and project management across two levels of capability scales.
  • Contributed to the design and development of Clarizen, facilitating the creation of more comprehensive reporting structures.
  • Post-Implementation Reviews (PIRs) were chaired to capture key learnings, ensuring the continued success of the project.
  • Assisted the IT Director in the creation of the Architecture Review Board (ARB).
  • Https://www.salvationarmy.org.au/

Delivery Office Lead – B2B Digital Transformation

Telstra Corporation
05.2018 - 09.2018
  • Company Overview: https://www.telstra.com.au/aboutus/our-company
  • Supported program and project managers across various streams in all aspects of project fundamentals, including strategic planning.
  • Led teams of analysts to support critical initiatives, driving technology, process, and cultural changes.
  • Assisted in the implementation of critical elements, including Enterprise Risk Management principles and guidelines, HR redundancies and reassignments, and PMO practices.
  • Served as a secondary level of risk defense by delivering prompt risk profiles on the program to directors and primary defense officers.
  • Assisted the ePMO with the implementation of Stage-Gate practices and business case evaluations, making certain that all dependencies were properly delineated.
  • Https://www.telstra.com.au/aboutus/our-company
  • Full adoption of enterprise risk frameworks and PMO risk methodologies is essential.
  • Conducted cross-functional training for over 50 employees in risk management, which included the implementation of an enterprise framework.
  • Suggestions for enhancing JIRA and RAID configurations to streamline reporting.

IT Governance Lead

Newcrest Mining
09.2017 - 05.2018
  • Company Overview: https://www.newcrest.com/
  • Enhanced project capabilities through improved adoption at transition, facilitated by effective reporting mechanisms, and increased transparency.
  • Conducted training for over 40 employees worldwide on the principles of risk and issue management, catering to various levels of business acumen, and proficiency in the English language.
  • Achieved collective stretch targets across multiple key business drivers, bolstering Newcrest Mining's financial standing for that fiscal year.
  • Https://www.newcrest.com/

BC1 PMO Integrated Delivery Manager

City of Boroondara
11.2016 - 08.2017
  • Company Overview: https://www.boroondara.vic.gov.au/
  • Achieved a 100% enhancement in the execution of the BC1 customer-centric strategy.
  • Enhanced engagement and accountability with vendors, particularly in the areas of design and testing outcomes.
  • A 15% cost avoidance was also realized on the approximately $2 million program within the portfolio.
  • Https://www.boroondara.vic.gov.au/

ESR (Executive Support Resource) Support for Program

Telstra Corporation
08.2016 - 10.2016
  • Company Overview: https://www.telstra.com.au/aboutus/our-company
  • Fifty percent of new improvements and efficiencies are centered around fresh solution implementations.
  • Reported to the board of directors on the financial standing, thereby directly influencing adherence to budgets, and mitigating cost overruns.
  • Enhanced vendor compliance and accelerated approval processes
  • Https://www.telstra.com.au/aboutus/our-company

Senior Procurement Specialist

Telstra Corporation
09.2015 - 09.2016
  • Company Overview: https://www.telstra.com.au/aboutus/our-company
  • Reduced expenses related to third-party agreements and spare parts by optimizing procurement strategies.
  • Enhanced vendor compliance and accelerated approval processes.
  • Https://www.telstra.com.au/aboutus/our-company

PMO Lead/ EPMO Support – Procurement and Supply Chain

Telstra
04.2014 - 08.2015
  • Company Overview: https://www.telstra.com.au/aboutus/our-company
  • Seconded to a senior Procurement specialist
  • Enhanced portfolio execution 1st time passes with ePMO whereas previously it would fail and needed reworking
  • Https://www.telstra.com.au/aboutus/our-company

PMO Manager/ Acting Program Manager

Hallmark Cards
03.2013 - 07.2013
  • Company Overview: file:///D:\Hallmark
  • Engaged in crucial vendor negotiations that resulted in operational efficiencies.
  • Enhanced the skills of underperforming project managers, transforming them into proponents of change, and enabling them to lead their teams with greater efficacy.
  • Led training for teams locally and in New Zealand, resulting in a 50% increase in efficiencies.
  • The program spearheaded a pivotal Logistics initiative with Toll, focusing on enhancing the value proposition through demand-based container and truck optimization, which resulted in substantial cost savings.
  • File:///D:\Hallmark

PMO/ Program Manager – Procurement & Value Engineering

Coles Group
04.2012 - 03.2013
  • Company Overview: http://www.coles.com.au/
  • Engaged in crucial vendor negotiations that resulted in enhanced operational efficiencies.
  • Enhanced customer experience, coupled with a 20% reduction in the cost of expensive materials.
  • Enhanced turnaround for stores to be prepared for commerce.
  • Http://www.coles.com.au/

PMO Lead/ Consultant

Asahi Beverages
08.2011 - 02.2012
  • Company Overview: https://www.smh.com.au/business/asahi-to-buy-p-and-ns-water-juice-business-20110704-1gy8j.html
  • Sign-off was achieved following the agreed timelines and guidelines of the ACCC.
  • Requested to assist with the potential acquisition of Charlie's Juices.
  • Assisted with financial analysis and identified sourcing opportunities.
  • The business was acquired successfully, with key stakeholders preserved, and minimal disruption to employees or services.
  • Supported mitigating risks associated with trade strikes.
  • Https://www.smh.com.au/business/asahi-to-buy-p-and-ns-water-juice-business-20110704-1gy8j.html

NPD/ PMO Manager

Independent Distillers
09.2010 - 07.2011
  • Company Overview: https://www.asahi.com.au/about/history/128-2011-acquisition-of-independent-liquor
  • All brands were launched on time and according to the schedule and marketing considerations (Supply Chain, key brand attributes).
  • Successfully minimized carton dimensions to enhance palletization (Ti Hi) efficiency and reduce overall costs.
  • Achieved a significant reduction in material costs, up to 30%, through data analysis and robust negotiations with vendors.
  • Https://www.asahi.com.au/about/history/128-2011-acquisition-of-independent-liquor

Project Leader

PZ Cussons
08.2009 - 04.2010
  • Company Overview: https://www.pzcussons.com/
  • Brands were launched on time and within budget, adhering to quality standards, thanks to the operational efficiencies realized.
  • Achieved a 97% success rate on projects that were previously failing.
  • Teams were energized and eager for more projects.
  • Https://www.pzcussons.com/

Change Champion/ PMO Manager/ Program Manager

Bristol-Myers Squibb Holdings Pharma
01.2007 - 03.2009
  • Company Overview: https://www.bms.com/
  • Led Continuous Improvement initiatives and sourced changes, overseeing more than 100 cross-functional initiatives bi-weekly and attaining a 97% success rate.
  • Https://www.bms.com/

Education

HTML and CSS Bootcamp -

Udemy Online course
06.2024

Bootcamp Course - Negotiations and Contract Management

Informa Connect Academy
Melbourne
06.2024

Diploma - Project Management – All Methodologies

Australian College of Project Management
Melbourne
07.2008

Executive Certificate - Marketing

Monash University
Melbourne
03.2005

Effective Negotiations -

01.2005

Skills

  • SharePoint
  • Clarizen
  • MS Project
  • 0365 suite
  • Scripting skills (Power Automate)
  • JIRA
  • Confluence
  • Smartsheets
  • Folio
  • HTML
  • CSS scripting
  • Global sourcing
  • Financial acumen
  • Cost analysis
  • Strategic sourcing
  • Supplier relationship management
  • Supplier liaison
  • Performance improvement
  • Problem-solving aptitude
  • Attention to detail
  • Professional demeanor
  • Team building
  • Interpersonal communication
  • Coaching and mentoring
  • Documentation and reporting
  • Time management
  • Process improvement
  • Critical thinking
  • Business savvy
  • Reliability
  • Teamwork
  • Analytical thinking
  • Technical proficiency

Hobbies and Interests

  • Camping
  • Novelty cakes
  • Creating SharePoint sites
  • Learning new things

References

  • Anita Stocky, 0405430343, related to Salvation Army, Boroondara Council
  • Kanika, 0431828115, related to illion Australia

Timeline

Procurement Manager

illion Australia
08.2023 - 11.2024

Project Coordinator/ Consultant

illion Australia
01.2023 - 08.2023

Manager – IT Projects (PMO Lead)

Trinity College
01.2020 - 10.2022

PMO Consultant

The Salvation Army
10.2018 - 09.2019

Delivery Office Lead – B2B Digital Transformation

Telstra Corporation
05.2018 - 09.2018

IT Governance Lead

Newcrest Mining
09.2017 - 05.2018

BC1 PMO Integrated Delivery Manager

City of Boroondara
11.2016 - 08.2017

ESR (Executive Support Resource) Support for Program

Telstra Corporation
08.2016 - 10.2016

Senior Procurement Specialist

Telstra Corporation
09.2015 - 09.2016

PMO Lead/ EPMO Support – Procurement and Supply Chain

Telstra
04.2014 - 08.2015

PMO Manager/ Acting Program Manager

Hallmark Cards
03.2013 - 07.2013

PMO/ Program Manager – Procurement & Value Engineering

Coles Group
04.2012 - 03.2013

PMO Lead/ Consultant

Asahi Beverages
08.2011 - 02.2012

NPD/ PMO Manager

Independent Distillers
09.2010 - 07.2011

Project Leader

PZ Cussons
08.2009 - 04.2010

Change Champion/ PMO Manager/ Program Manager

Bristol-Myers Squibb Holdings Pharma
01.2007 - 03.2009

HTML and CSS Bootcamp -

Udemy Online course

Bootcamp Course - Negotiations and Contract Management

Informa Connect Academy

Diploma - Project Management – All Methodologies

Australian College of Project Management

Executive Certificate - Marketing

Monash University

Effective Negotiations -

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Mirella Faccioni