Mireneta Sara Brown
Redbank Plains
Summary
I am an honest, reliable person, and I enjoy working in team environment. I have a positive attitude and like to meet people from different cultures. I have good time management and always get to work early. I like to learn new skills and try to do my best at any challenges that are put in front of me. I enjoy problem solving and thrive on new challenges., I can bring positivity, support, and a creative mindset to any team.
I pride myself on taking ownership of challenging problems, maintaining high standard, and assisting my employer in achieving theirs. With a desire and passion for continuous professional development, I am confident i can value to your organisation by always ensuring your customers and clients receive the best service possible. With more than 5years experience in customer services, I can be relied upon to deliver everything that i set out to achieve, whilst always seeking ways to help my employer grow and customer
Overview
15
15
years of professional experience
Work History
Restaurant Brand
Manager
11.2010 - 04.2023
- I started working with Restaurant Brands in 2010 as a team member, 6 months later I was promoted to be a shift supervisor and I then worked my way up as assistant manager, someone the store can relied on with anything. I always thrive to do better every day.
- I helped the company increase sales by 100% effort
Eden Park
Waitress/front of House
11.2009 - 10.2010
- Eden Park was my first experience in customer service industry, during my time working as a waitress, I learnt how to deal with customers, handling payments and work on the tills. I was also trained to be in food and beverage. I managed to experience working all over the restaurant as I am a fast learner and highly independent to work on my own.
New Zealand Herald
Factory
02.2008 - 02.2009
- My work experience with the New Zealand Herald was compiling papers and magazines, working with people of different culture and ages. I learnt how to effectively demonstrate active listening and communication skills both verbal and nonverbal.
Education
No Degree - Certificate in Advance Travel & Tourism
Travel Careers And Training
Institute Of Tourism03.2010
No Degree - Certificate Level 1 And 2
James Cook High School
New Zealand12.2009
No Degree - National Certificate
Maluafou College
Apia, Samoa12.2006
Skills
- Staff Leadership
- POS System Operation
- Staff Supervision
- Sales expertise
- Employee Scheduling
- Staff Management
- Building Maintenance
- Business marketing
- Staff hiring
- Inventory Management
- Complaint Investigation
- Labor Cost Controls
- Customer Service
- Money Handling
Languages
Samoan
Full Professional
English
Full Professional
Additional Information
Referees/References
Kalpana Sharma
Restaurant Brands LTD
Store Manager
64275783956
E: manukau.manager@kfc.co.nz
Manukau City
Keeshia Panugan
Restaurant Brands LTD
Manager
642102270353
E:keeshia_panugan@yahoo.com
Timeline
Restaurant Brand
Manager
11.2010 - 04.2023
Eden Park
Waitress/front of House
11.2009 - 10.2010
New Zealand Herald
Factory
02.2008 - 02.2009
No Degree - Certificate in Advance Travel & Tourism
Travel Careers And Training
No Degree - Certificate Level 1 And 2
James Cook High School
No Degree - National Certificate
Maluafou College
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