Miriam Faoual
Craigieburn,VIC
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Allied Health Assistant, Receptionist & PECK Program Facilitator
Short Sprouts Speech Pathology Clinic
02.2022 - 04.2024
- Provided allied health assistance to speech therapy clients aged 2 to 11 years to enhance their communication skills, including literacy and numeracy support
- Managed reception duties, including answering phones, scheduling appointments, greeting visitors, and handling inquiries
- Coordinated the PECK program, a community preparation program focusing on physical readiness, emotional readiness, communication readiness, and knowledge readiness for children aged 2 to 11 years
- Implemented curriculum for the PECK program, tailored to the specific needs of participants
- Facilitated group sessions and individualised interventions to support participants in achieving program goals
- Conducted therapy sessions as assigned by speech therapists, providing additional support to clients in achieving their speech therapy goals
- Logged treatment notes into Cliniko, ensuring accurate and timely documentation of client progress and interventions.
- Provided emotional support to patients and families, fostering a positive environment.
Peer Support Volunteer
Red Nose Bereavement Peer Support Line
11.2022 - 07.2023
- Provided compassionate peer support to individuals experiencing bereavement due to the loss of a child
- Offered emotional support, active listening, and practical guidance to callers in distress
- Referred callers to appropriate resources such as Red Nose counselling and support groups for additional assistance
- Maintained confidentiality and upheld ethical standards in all interactions with callers
- Completed Red Nose peer support training to enhance skills in providing effective support to bereaved individuals.
Basic Administration
Family Electrical Business
03.2016 - 09.2019
- Managed administrative tasks including scheduling appointments, maintaining records, and coordinating with clients
- Handled customer inquiries, addressed concerns, and provided information about services
- Assisted with invoicing, billing, and maintaining financial records
- Coordinated with suppliers to ensure timely delivery of materials and equipment
- Supported the business owner in various administrative tasks to ensure smooth day-to-day operations.
Teacher Aide/Education Support
Concord School
04.2010 - 12.2011
- Supported classroom teachers in delivering lessons and managing student behaviour
- Assisted students with special needs in both individual and group settings, providing literacy and numeracy support
- Prepared materials and resources for educational activities
- Monitored student progress and provided feedback to teachers
- Supported the implementation of Individualised Education Plans (IEPs) for students with disabilities
- Provided attendant care to students.
Kindergarten Assistant
Wonder World Child Care Centre
05.2008 - 12.2009
- Assisted in the daily care and supervision of children aged 3 to 5 years old.
- Prepared and served meals and snacks for children, ensuring nutritional requirements were met.
- Planned and implemented age-appropriate activities to promote learning and development, including literacy and numeracy support.
- Communicated effectively with parents and caregivers regarding their child’s progress and well-being.
- Assisted in maintaining a safe, nurturing environment that promoted curiosity, exploration, and growth for all students.
Education
Dual Diploma of Mental Health
RTO - Partners in Training
10.2025
Certificate III in Education Support
NMIT
2011
Victorian Certificate of Education -
Merrilands Secondary College
2007
Skills
- Cheerful and energetic
- Active listener
- Patience and Empathy
- Reliable and punctual
- Strong computer skills
Career breaks/Personal leave
Raising and caring for my own children
Grieving the loss of a child
Professional Development
Online training modules with Early Childhood Australia
- Understanding Young Children’s Behaviour and Empowering Their Future
- Making Connections with Neurodivergent Children Through Play
- Creating a Community of Support for Children and Families Experiencing Vulnerability
- Fostering Trusting Relationships to Support Children with Anxiety
- Introducing Inclusion: Looking at Diversity and Adversity Through an Inclusive Framework
Languages
Arabic
References
Cagri Yayha
Short Sprouts Speech Pathology
Senior Speech therapist
ph: 0408 699 256
Janelle Marshall
Red Nose
National Manager Peer Support
janellemarshall@rednose.org.au
0425 395 952
Chris Norman
Concord School
Middle School Leader
9467 3972
Jasmine Wang
Wonder World Play Centre
Centre Provider/Business Owner
9478 4433
0474 227 049
Timeline
Peer Support Volunteer
Red Nose Bereavement Peer Support Line
11.2022 - 07.2023
Allied Health Assistant, Receptionist & PECK Program Facilitator
Short Sprouts Speech Pathology Clinic
02.2022 - 04.2024
Basic Administration
Family Electrical Business
03.2016 - 09.2019
Teacher Aide/Education Support
Concord School
04.2010 - 12.2011
Kindergarten Assistant
Wonder World Child Care Centre
05.2008 - 12.2009
Dual Diploma of Mental Health
RTO - Partners in Training
Certificate III in Education Support
NMIT
Victorian Certificate of Education -
Merrilands Secondary College
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