MIRIAM LIANG
Vixol Australia
Carnegie,VIC
19
Years of experience
3
Language
Highly motivated and creative digital marketing, social media and e-commerce professional with over five years of experience in website management, digital content creation, customer communication and online retail operations. Skilled in WordPress, WooCommerce, Canva and Adobe Creative Suite, with hands-on experience managing product listings, preparing promotional materials, updating website content and responding to online customer enquiries.
Experienced in hands-on e-commerce order fulfilment, including packing orders, preparing shipping labels and arranging postage for eBay sales. With a Masters degree in Industrial Design, I bring strong visual communication, organisational and problem-solving skills. After a career break to raise my children, I returned to the workforce and continued developing my digital marketing and e-commerce expertise. I am reliable, adaptable and detail-oriented, with a practical approach to supporting both creative marketing activities and daily business operations.
Work History
Social Media Marketing Contractor (Contract)
1 Year 6 Months- Plan and schedule Facebook content and promotions
- Create and manage social media content and promotional campaigns to increase engagement and enquiries
- Respond to online enquiries and direct confirmed leads or orders to company
- Wrote engaging and successful marketing, advertising, and website copy.
- Created customized marketing materials to increase product awareness.
E-Commerce All Rounder (part-time)
6 Months- Upload and manage products on WordPress with clear, SEO-optimised titles and descriptions
- Organise products into collections with accurate tagging and pricing
- Monitor stock levels, metadata, and image alt-text to improve discoverability
- Regularly audit listings for quality and consistency
- Style and shoot products across both locations for web, social media, and marketing use
- Maintain a consistent aesthetic and brand-aligned presentation
- Edit and upload clean, web-ready imagery
- Respond to online customer enquiries and coordinate with suppliers regarding products and orders
Website Designer (part-time)
5 Years 6 Months- Designed and built WordPress sites (WPBakery, Elementor) with clear, user-friendly layouts
- Created simple website user manuals so client could manage their own content
- Liaised between clients and web developer to resolve any website technical issues
- Maintained long-term relationships with colleagues and clients
eBay Dealer (casual)
12 Years 6 Months- Established own online business by setting up a dealer account on eBay Australia and linking PayPal and bank account.
- Uploaded items online including pictures and description, organizing the items into categories and deciding the promotion products
- Developed marketing and sales strategies in response to changing market trends
- Handled enquiries from clients about products.
- Processed orders from clients, which are put through to overseas providers
- Coordinated overseas shipments and deliveries directly to customers.
Freelance Graphic Designer
9 Years 1 Month- Designed and produced business cards, restaurant menus, letterheads, envelopes, brochures, booklets, flyers with Adobe Creative Suite software, including Photoshop, InDesign and Illustrator
- Maintained 100% positive feedback from both local and international clients
Photo Editor (casual)
4 Years 5 Months- Edited images for use in online sales
- Accurately edited over 500 high-quality images for each project within a deadline twice a year
- Maintained 100% positive feedback from clients
Education
Master of Design - Industrial Design
Bachelor of Design - Industrial Design
Skills
Digital marketing & social media campaign management (Facebook
Instagram
LinkedIn)
Community engagement & inclusive communication
Website & CMS: WordPress (WPBakery
Elementor)
content updates
accessibility
SEO basics
Project coordination & stakeholder collaboration
Administration
organisation & time management
Photography: styling
shooting and editing images for web
social media and events.
Planning & teamwork: meeting deadlines
collaborating in small teams
initiative and reliability.
Competent to produce clear
complete and precise
client ready designs
Ability to design in line with customer requirements and standard specifications.
Strong written and verbal communication skills
with the ability to tailor content for diverse audiences
Experienced in producing highly creative digital designs
Websites
SKILLS
Multilingual: English, Mandarin, Cantonese
EDUCATION & QUALIFICATIONS
- Short Courses Melton South Community Centre (Learn Local):
- 2019
- Canva for Beginners;
- How to Create a Website Beginners (WordPress)
- These courses helped me transition from stay-at-home mum into web and digital design roles.
References
Available on request
Timeline
Social Media Marketing Contractor (Contract)
Vixol Australia
05.2025 - CurrentRead More
E-Commerce All Rounder (part-time)
ProDepot Australia
11.2024 - 05.2025Read More
Website Designer (part-time)
Paperdino
05.2019 - 11.2024Read More
Photo Editor (casual)
Ebony M
11.2011 - 04.2016Read More
Freelance Graphic Designer
Self-Employed
12.2009 - 01.2019Read More
eBay Dealer (casual)
Self-Employed
06.2007 - 12.2019Read More
Swinburne University of Technology
Master of Design from Industrial Design
Read More
Xi'an University of Technology
Bachelor of Design from Industrial Design
Read More