Miriam Wallace

Responsible for social media management and delivery of strategic communications and issues management for corporate, entertainment and not-for-profit clients.

• Content creation and publishing across digital platforms (i.e., news articles, case studies, blogs, newsletters and EDMs).
• Create and share engaging editorial and visual content across all social media channels
• Manage corporate websites, including daily content management to ensure accurate and updated information.
• Assist with podcast production and promotion.
• Preparation of communications assets for presentations including webinars and forums.
• Data and analytic reporting of all digital advertising and activities to key stakeholders/board regarding results and discussing necessary adjustments.
• Assist with development of commercial strategic plans / operational plans to ensure increased online presence and awareness

• Managed all communications activities and developed a comprehensive communications and stakeholder engagement strategy for the project with MRPV.
• Interacted with internal and external stakeholders, ministers office and impacted residents to address and manage community concerns, while providing valuable feedback to Project Team.
• Represented Negri Contractors as Community Engagement lead effectively relaying project updates and addressing any community-related issues through Community Engagement
• Ensured compliance with MRPV communication processes, branding, and style guide requirements, enhancing the overall project messaging and image.
• Proactively identified and addressed potential community impacts resulting from project impacts by implementing necessary controls to mitigate any adverse effects.

Embedded Communications Advisor role supporting Communications Manager at Symal Infrastructure on MRPV Narre Warren North Road Upgrade Project

• Senior Communications Advisor for the Planning, First Peoples and Land Services Group.
• Responsible for preparing communications and engagement plans to respond to external issues relating to Policy portfolios and wider Department.
• Established constructive and effective relationships with internal stakeholders and whole government working groups
• Increased workflow processes, focused on forward planning and cross-collaboration ensuring alignment across division linking in with policies and programs.

• COVID-19 Crisis Communications role providing responsive strategic advice for Business Victoria's COVID-19 support programs

Communications Advisor role with Kingston Local Council managing several projects across Council including the development of Kingston Reconciliation Action Plan (RAP), Planning and Building, Libraries, Community Hubs, Aged Care and Environment.

• Created social media content across multiple platforms according to content calendars and promotion schedules.
• Coordinated with creative and design teams to produce high-quality visuals for marketing materials.

• Responsible for the management, development and delivery of strategic communications and issues management for Yarra Valley Water.
• Developed an emergency service response initiative to create a seamless point of contact for Yarra Valley Water customers to escalate impacts to services.
• Implemented digital emergency response training across the community engagement division.
• Maintained effective working relationships with project stakeholders and external stakeholders.
• Introduced a collaborative and process-driven approach while working alongside Melbourne Water to tailor online Community Engagement platforms to reach Culturally and linguistically diverse (CALD) communities and Yarra Valley Water customers experiencing Family Violence.

• Proactive and reactive Media relationship management to ensure effective, accurate and consistent messaging.
• Provided strategic and authoritative media and communication advice to Managing Director and Executive Management Team.
• Responsible for management, development and delivery of strategic communications and issues management for Yarra Valley Water.
• Incident and crisis communications, monitoring and analysis of complex issues as required.
• Developed partnerships to develop the annual Communication Strategy for various portfolios within the business to protect and enhance Yarra Valley Water's reputation and brand.
• On call emergency media monitoring / 24-hour media roster

Reclink Australia provides evidence-based sport and recreation programs to disadvantaged Australians to create socially inclusive, life-changing opportunities. In partnership with more than 500 community organisations, Reclink Australia's programs create pathways to improved health and wellbeing, education and employment outcomes for all participants.

• Worked closely with the CEO and State/Territory Managers to develop and strengthen Reclink Australia's brand
• Implemented strategies to strengthen Reclink Australia's role as a trusted voice on sport, recreation and arts participation.
• Provided communications support to AAA Play program ( Access for all Abilities ) including social media, website and other promotional material.
• Established excellent professional relationships with journalists and media outlets.
• Provided leadership to the production of Reclink Australia's communication materials including Reclink Australia's monthly newsletter, promotional material and Annual Report.
• Leveraged media and communications networks to promote Reclink Australia's work with disadvantaged communities.