Summary
Overview
Work History
Education
Skills
Certification
Timeline
Miriama Mattock

Miriama Mattock

Sunshine Coast, Caloundra West.,QLD

Summary

Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Hairstylist

Self Employed
03.2018 - 03.2024
  • Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
  • Increased salon revenue by upselling various hair care products and services to clients during appointments.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
  • Developed strong relationships with clients through effective communication and understanding of their specific requirements.
  • Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.
  • Resolved customer complaints promptly, demonstrating excellent conflict resolution skills while safeguarding the reputation of the salon.
  • Strengthened client loyalty by providing exceptional follow-up care and addressing any post-appointment concerns or questions.
  • Maintained a high level of professionalism and expertise in executing complex color treatments, precision cuts, and advanced styling techniques.
  • Collaborated with a diverse clientele, accommodating unique needs and ensuring exceptional customer service experiences.
  • Developed loyal following of clients by providing high-quality services.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Education

Hairdressing

New Plymouth Girls High., New Zealand
04.1993

Skills

  • Strong Work Ethic
  • Continuing education focus
  • Client Relationship Building
  • In-depth product knowledge
  • Balayage and ombre techniques
  • Precision Hair Styling
  • Thorough consultations
  • Salon management experience
  • Effective problem solving
  • Client Retention Strategies
  • Hair maintenance expert
  • Creativity and Originality
  • Social skills
  • Clear Communication
  • Workspace Organization
  • Relationship Building
  • Customer Consultation

Certification

Trade Certificate/Hairdressing-ladies.

Timeline

Senior Hairstylist - Self Employed
03.2018 - 03.2024
New Plymouth Girls High. - , Hairdressing

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Miriama Mattock