Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Attribute
Timeline
Generic

Miriama Jane Malaefilogia

Auckland,NSW

Summary

I am passionate, self-motivated and always looking for opportunities to develop myself both professionally & personally. I have over 10 years experience within the customer service industry both telephone base and face to face. I'm a dedicated individual, who works well under pressure with the mindset of making a positive impact for the company. I am very agile and always eager to learn new skills. With my skillset and can-do attitude, I would be a great asset for your company.

Overview

14
14
years of professional experience

Work History

Centralised Service Administration Support Officer

Ministry of Social Development
Mangere, Auckland
03.2016 - Current

Administration Support

• Provides full administrative support to the unit’s management and staff

• Ensures that site equipment and consumable supplies are maintained, e.g. requisitioning of

supplies

• Monitors requisitions against orders and goods/services received

• Ensures that office equipment is operational and facilitates repairs and maintenance as necessary

• Administers an effective file storage and retrieval system

• Ensures unit’s premises are operational and maintained

• Contributes ideas for and assists in developing and implementing improved administrative

systems and procedures

  • Organise & Coordinates meetings, conferences, events and travel arrangements for staff.

• Prepares correspondence as requested by Managers

• Provides reception service and is first point of contact for internal/external enquiries

• Confidentiality of documentation and information is maintained

Finance

• Manages asset register including audits, transfers and disposals

• Manages vehicle disposals and transfers

• Prepares FBT returns quarterly

Human Resource Support

• Ensures personal files are established and maintained to Ministry standards

• Actively contributes to Services Health and Safety management.

• Provided statistical information to Manager and respond to staff enquiries

  • Compiled reports using Excel spreadsheets.
  • Encouraged and improved cross-department internal communication
  • Maintained front desk to provide positive first impression.
  • Provided HR administrative assistance to management team.
  • Coordinated support to facilitate general office operations.
  • Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Assisted with special projects as needed by management.

Administration Officer

Ia Malamalama Agape Bible College
Papatoetoe, Auckland
02.2010 - 02.2014

• Greet students in a professional, warm and welcoming manner

• Money Handling - Students Registration

• Data Entry - Microsoft Excel and Word

• Ensuring accuracy and attention to detail when putting together students notes, results, assignments/exams

• Reception Duties – Answering phones, passing on messages etc.

• Updating Student Grade files at the end of each block/term.

• Photocopying, typing of notes.

• Working as part of a team or independently, being able to react quickly and effectively when dealing with challenging situations under pressure

• Communicating with key staff effectively at all levels – Founder of the School to the youngest of the faculty.

• Organised catering for school functions e.g., Banquet, School Fundraisers & Post Graduation Lunch or Dinner.

• Dealt with students on a day to day basis in regard to School late Fees, overdue fees and late assignments.

• Set up and running of the School kitchen for breaks.

• Create a system to help me keep all student files up to date, and to make sure that all Teachers hand in
Grade-sheets at the end of each block/term.

Administrative Assistant

NZ Post
Auckland
02.2010 - 08.2013

• Data Entry- (must at least be able to type 55words per minute upon applying for this job)

• Lifting Bags – Closing off Bags – (Courier Bags, to end shift for the drivers to load their vehicles)

• Knowledge of Word & Excel – (Check addresses and suburbs)

Education

Degree in Theological Studies - Theology

Ia Malamalama Agape Bible College
Papatoetoe, Auckland
11-2023

NCEA Level 2 -

Manurewa High School
Auckland
12-2008

Bachelor of Arts - Theology

Ia Malamalama Agape Bible College
Papatoetoe, Auckland

Skills

  • Microsoft Office (365)
  • Executive & Administrative Support
  • Leadership
  • Customer Service
  • Multitasking skills
  • Stakeholder Relations
  • Logical & Analytical
  • Information Management
  • Attention to Detail
  • Organizational skills
  • Time Management skills

Affiliations

  • Youth Leader

Languages

English
Professional
Samoan
Full Professional

Attribute

  • Team player
  • Work under pressure
  • Open minded
  • Very diverse
  • Family Oriented
  • Flexible
  • Adaptable
  • Agile

Timeline

Centralised Service Administration Support Officer

Ministry of Social Development
03.2016 - Current

Administration Officer

Ia Malamalama Agape Bible College
02.2010 - 02.2014

Administrative Assistant

NZ Post
02.2010 - 08.2013

Degree in Theological Studies - Theology

Ia Malamalama Agape Bible College

NCEA Level 2 -

Manurewa High School

Bachelor of Arts - Theology

Ia Malamalama Agape Bible College
Miriama Jane Malaefilogia