Miriama Himiona
Moranbah,QLD
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Maori and English.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
12.2018 - 08.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Preschool Teacher
Te Paroa Kohanga Reo
03.2020 - 05.2021
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Kiwifruit Laborer
Riverlock Packhouse
05.2021 - 06.2021
- Improved overall fruit quality by carefully harvesting ripe kiwifruit and leaving unripe ones on the vine.
- Reduced waste by accurately sorting and grading harvested fruits based on size, color, and external defects.
- Enhanced team efficiency through proper use of pruning tools, ladders, and other equipment for optimal productivity.
- Maintained clean work environment by disposing of debris and fallen fruits to prevent pests and diseases.
Manager
McDonald's
06.2021 - 09.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Ground Handler
Alliance Aviation
10.2022 - 03.2023
- Enhanced ground operations efficiency by coordinating aircraft arrival and departure activities.
- Reduced flight delays by effectively managing passenger boarding processes and timely baggage handling.
- Ensured customer satisfaction through prompt and courteous service during check-in and boarding procedures.
- Maintained a safe working environment by adhering to safety regulations and conducting regular inspections of equipment.
Utility Worker
Compass Group
03.2023 - 09.2023
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Cleaner
MASS Resources
09.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
Education
No Degree -
Te Kura Kaupapa Maori O Te Orini Ki Ngati Awa
33 Meadow Vale, Coastlands, Whakatāne 312011.2019
Skills
- Conflict resolution
- Cross-cultural sensitivity
- Safe Food Handling
- Order Management
- Organizational skills
- Equipment maintenance
- Resource Allocation
- Operations Management
- Workplace safety
- Customer service
Reading Books
Reading is a fun hobby because it lets you explore new worlds, stimulate your imagination, and teach you about fascinating topics, cultures, and perspectives.
Traveling
Travel gives me my greatest stories, my most cherished memories and countless irreplaceable learnings that i/we can choose to pay forward to others. It teaches us about ourselves and each other, it broadens our horizons and, just like a reset button, it forces us to refocus on what really matters.
Maori culture and Traditions
this is my favourite Hobbie out of them all. why?, because. Maori culture and traditions play a big role in my life. how could it not, i was born and raised in Aotearoa/New Zealand for 20 years, our culture and tradition where taught to us by our family and people it included whakairo (carving), raranga (weaving), kapa haka (group performance), whaikōrero (oratory), tā moko (tattoo) and many more. The patterns and characters represented the beliefs and genealogies (whakapapa) of us Maori.
Timeline
Cleaner
MASS Resources
09.2023 - Current
Utility Worker
Compass Group
03.2023 - 09.2023
Ground Handler
Alliance Aviation
10.2022 - 03.2023
Manager
McDonald's
06.2021 - 09.2022
Kiwifruit Laborer
Riverlock Packhouse
05.2021 - 06.2021
Preschool Teacher
Te Paroa Kohanga Reo
03.2020 - 05.2021
Crew Member
McDonald's
12.2018 - 08.2019
No Degree -
Te Kura Kaupapa Maori O Te Orini Ki Ngati Awa