Miriana Hazelton
Runaway Bay,Australia
Summary
Excellent customer service and facility oversight skills and more than 2 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving leader offering skill in strategic business planning and team development.
Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Hardworking and passionate with strong organizational skills eager to secure entry-level management position. Ready to help and achieve company goals. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Owner/Manager
The Shed Cafe
Coomera, QLD
09.2018 - 04.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Trained and developed team members to build human capital.
Administrative Assistant
Haz Corp
, Gold Coast
02.2017 - 06.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Arranged rapid office equipment repair and maintenance with vendors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Education
No Degree -
St Johns Girls High
Sydney, NSWSkills
- Organization and Time Management
- Planning and Coordination
- Active Listening
- Excellent Communication
- Problem-Solving
- Data Entry
- Flexible and Adaptable
- Decision Making
- Training and Development
- Self-Motivated
- Analytical and Critical Thinking
- Dependable and Responsible
- Good Telephone Etiquette
- Teamwork and Collaboration
RSA
RSA
Additional Information
I'm a possitve, passionate and committed person who will always give 100%.
Timeline
Owner/Manager
The Shed Cafe
09.2018 - 04.2020
Administrative Assistant
Haz Corp
02.2017 - 06.2018
No Degree -
St Johns Girls High