I am currently working part time as Kitchen cook at The School of Total Education. In this role, I oversee an assistant cook and multiple volunteers.
I am a hard working individual with a hands-on attitude in anything that comes my way and a talent for navigating challenges. Strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
Work History
Kitchen Cook
The School of Total Education
01.2023 - Current
Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
Reduced food waste by implementing proper storage techniques and inventory management.
Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanour throughout busy shifts.
Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
Promoted excellence in food quality and presentation for kitchen staff.
Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
Trained new hires on kitchen procedures and best practices, fostering a positive team environment.
Prepared dishes for various dietary needs, demonstrating flexibility and skill in accommodating diverse guest preferences while maintaining taste and presentation standards.
Reduced waste by implementing effective food storage solutions.
Reduced food preparation times without compromising quality, streamlining operations.
Improved kitchen safety, implementing new protocols that reduced risk of accidents.
Contributed to menu planning, incorporating seasonal ingredients for fresher, more appealing dishes.
Maintained calm, focused demeanour during high-pressure service periods, ensuring efficient operation.
Consistently met strict health and safety standards, contributing to restaurant's reputation for reliability.
Streamlined food preparation process, minimizing wait times for customers.
Supported team-oriented kitchen atmosphere, facilitating smooth service during peak hours.
Maintained high standards of cleanliness, ensuring safe and hygienic work environment.
Cleaner
Warwick East Primary School
01.2022 - 01.2023
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Provided assistance to other staff members with cleaning of difficult areas.
Organized and used industrial cleaning products following strict safety procedures.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
Fostered safer work environment by promptly addressing spills and potential hazards.
Increased cleaning efficiency with introduction of colour-coded cloth system to prevent cross-contamination.
Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
Streamlined cleaning processes to increase efficiency without compromising on quality.
Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
Front of house
Roses Chinese Restaurant
09.2021 - 01.2022
Streamlined front of house operations for improved efficiency and productivity.
Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
Collaborated with front of house to ensure cohesive and superior guest experience.
Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.
Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
Managed inventory through effectively ordering and stocking uniforms, linens, beverages, and front of house supplies.
Coordinated with front of house staff to ensure timely delivery of desserts, enhancing overall customer experience.
Coordinated with front of house to manage special requests and dietary needs smoothly.
Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
Implemented training program for front of house staff to maintain high standards of customer service.
Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
Expedited order completion by effectively communicating with the front of house staff regarding special requests or dietary restrictions.
Streamlined communication between kitchen and front of house, ensuring smoother service.
Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.
Home Instead Senior Care
Home Instead Senior Care
10.2020 - 01.2022
Trolley collector - Cleaner
Coles Services
08.2020 - 12.2020
Education
No Degree - Food Safety Supervisor
Food Safety First
QLD
01-2024
Cert 3 - Individual support
Designer Life
QLD
10-2019
No Degree - Individual Support
Designer Life
QLD
10-2019
Skills
Prepare and maintain response equipment
Managing a team
Order supplies
Stocktake
Record data
Attention to detail
Complex problem solving
Quality control analysis
Production and processing
Operation monitoring
Learning strategies
Systems evaluation
Operations analysis
Operations and control
Develop film
Open and close premises
Answer telephones and give information to callers
Collect and deposit money into accounts
Create, maintain, and enter information into databases
Operate office equipment
Greet visitors or callers
Make copies of correspondence
Provide services to customers
Cleaning and sanitizing
Food preparation
Safe food handling
Customer service
Food presentation
Ingredient preparation
Sanitation practices
Multitasking capacity
Equipment inspection
Stock making
Ingredient inspection
Menu planning
Order management
Kitchen equipment operations
Food safety
Cleaning and organization
Food handling
Leadership and decision making
Prioritization and organization
Quality control
Food handler certification
Certificates
First Aid certificate in an educational environment
Instructional Aide and Registered Behavior Tech. at Total Education Solutions Inc.Instructional Aide and Registered Behavior Tech. at Total Education Solutions Inc.
Interim Associate Director, Employment Operations at Rhode Island School of Design, RISDInterim Associate Director, Employment Operations at Rhode Island School of Design, RISD