Mirjana Medugorac/Relva
Summary
Executive Team Leader offering a brilliant track record of overseeing and managing the business support team operations to meet business objectives. Strong knowledge of administration, business development and key decision making. Disciplined and forward-thinking manager with excellent communication and team-building skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven high performing Team Leader.
Overview
23
23
years of professional experience
Work History
Executive Team Leader
KPMG Australia
11.2021 - Current
- Improved overall team performance with regular coaching, mentoring, and employee development initiatives. Currently I lead 20 Executive Assistants.
- Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
- Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.
- Managed risk effectively through proactive identification of potential issues and implementation of mitigation strategies.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Implemented best practices in financial management to optimize budget allocation and resource utilization.
- Fostered a positive work environment by promoting collaboration, open communication, and mutual respect among team members.
- Championed innovation within the organization by encouraging creative problem-solving approaches among employees.
- Established performance metrics for continuous improvement initiatives across various departments within the organization.
- Increased employee retention rates through targeted talent acquisition strategies, competitive compensation packages, and comprehensive benefits offerings.
- Collaborated with key stakeholders to identify opportunities for improvement and drive change management initiatives.
- Boosted organizational efficiency by optimizing processes and implementing cost-effective solutions.
- Interviewed, recruited and trained new onboarding candidates.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
Law Clerk/Paralegal
Hunt & Hunt Lawyers
05.2013 - 10.2020
- Experience in providing executive support at a senior level; Excellent communication skills; Identify problems, solve them, show good judgment; Experience in dealing with highly sensitive and confidential material; Experience in organising meetings, preparation of papers, reports and a like; Strong organisational skills, successfully managing priorities while maintaining attention to detail and achieving deadlines; Ability to work independently with minimal direction and collaboratively in a team environment; Advanced skills in Microsoft Office and other business applications
Executive Assistant to Director of IT Infrastructure
Oracle
05.2008 - 01.2013
- Diary/Meetings/Schedule management; Flights, Accommodation, Conferences, Public relations arrangements; Drafting and distributing agenda documents; Meeting Minutes taking at Leadership / Executive Team meetings; Seminar Organisation/Collaboration/Invitation; Highest level of confidential reporting including renumeration letters, employment contracts, business unit performance, profit and loss reporting, HR reporting, OHS reporting
- Managing interactions and communications inter company / divisional reporting and liaison
- Extensive monthly and quarterly reporting, both locally and to the US corporate headquarters
- Oversight for key executive projects and company initiatives
- Liaising with internal and external key stake holders.
Executive Assistant to Divisional CEO - Wireless Systems
Vodafone
04.2004 - 05.2008
- Diary & Calendar Management; Complaint management - ensure customer complaints received directly to the CEO are promptly acknowledged, and work with the CR team to ensure they are appropriately managed
- Communication support - as and when required draft / prepare materials as briefed; Relationship Management - liaison with internal and external people, handling of communications; Task Management - deal promptly, proactively and professionally with all activities (i.e
- Emails and phone calls); Responsible for coordinating Monthly team meetings; General admin duties
- Experience of working at a Senior Leadership Team/board level; High proficiency with PC systems including Microsoft Office packages specifically Outlook, Excel, PowerPoint & Word; Extremely organised, meticulous attention to detail, excellent communication skills; Strong prioritisation skills and ability to deliver under pressure; Ability to work alone using own initiative
Intermediate Legal Assistant
Norris Coates Lawyers
06.2001 - 04.2004
- Document drafting, amendment, management and dictation; Proactive diary management and meeting coordination; Supporting the Partner and authors managing their practice; Management of monthly client reporting and billing; Assisting other legal assistants in the group when needed; Arranging doctor's appointments; conferences, mediation; Responding to correspondence and opposing solicitors; Opening and managing files & projects; Preparing briefs for counsel and Liaising with clients; Attending to client's needs and queries; Managing practice while solicitors on leave with minimum assistance; Preparing cases for trial, including liaising with witnesses, experts and clients
- Interviewing witnesses; drafting witness statements, Accident site inspections and reporting.
Education
Bachelor of Social Science (Criminology) -
Swinburne University
01.2020
Advanced Diploma of Legal Practice (Business) -
Swinburne University
01.2007
VCE -
Erinbank Secondary College
01.2000
Skills
- Extensive experience in fast-paced and multi-faceted roles where prioritization, communication and organization skills are absolute essential skills
- Over 15 years' experience in successfully supporting key Executives (MD, CEO, Executive Directors) with minimal assistance
- Manage high priority and confidential projects with MD / CEO
- Organise events and conferences
- Prepare client presentations using PowerPoint & Word
- Client and candidate liaison to arrange meetings
- Understanding of recruitment culture and environment
- Demonstrated capability working in fast-paced and agile environments
- Able to multi-task while maintaining superior level of output and support
- Highest attention to detail, accuracy and confidentiality
- Experience communicating and liaising with high-profile and senior level professionals
- Flexible and adept at accommodating rapidly changing plans
- Intelligent, able to use initiative and reliable
- Exceptionally professional and polished
- Collaborative team player with a can-do attitude
- Ability to build and manage relationships with key internal and external stake holders in order to drive forward the organisational strategic agenda
- Extensive client services experience both in management and in particular the administration and support of business units and teams
- Advance computer skills across a wide range of Business Corporate Applications
Mobilephone
+ (61) 413 351 383
References
Available upon request.
Languages
Croatian
Full Professional
Bosnian
Full Professional
Timeline
Executive Team Leader
KPMG Australia
11.2021 - Current
Law Clerk/Paralegal
Hunt & Hunt Lawyers
05.2013 - 10.2020
Executive Assistant to Director of IT Infrastructure
Oracle
05.2008 - 01.2013
Executive Assistant to Divisional CEO - Wireless Systems
Vodafone
04.2004 - 05.2008
Intermediate Legal Assistant
Norris Coates Lawyers
06.2001 - 04.2004
Bachelor of Social Science (Criminology) -
Swinburne University
Advanced Diploma of Legal Practice (Business) -
Swinburne University
VCE -
Erinbank Secondary College
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