Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Work Preference
Timeline
Generic
Open To Work

Mir Moed Ullah Gulshani

SYDNEY,NSW

Summary

Dynamic customer service leader with a proven track record at Sainsbury's, excelling in team leadership and staff training. Enhanced service efficiency and fostered a customer-centric environment, ensuring high satisfaction levels. Proficient in operational management and skilled in utilizing warehouse equipment to optimize inventory processes.

Overview

1
1
year of post-secondary education
3
3
years of professional experience

Work History

Customer Service Lead

Sainsburys supermarket
London , London
06.2023 - 05.2024
  • Led team of customer service representatives, enhancing customer satisfaction at major UK supermarket.
  • Managed daily operations, maintaining high service standards and operational efficiency.
  • Trained new staff on customer interactions and store policies, improving onboarding experience.

Warehouse assistant

Sainsburys super market
London , London
05.2021 - 05.2023
  • Loaded and unloaded products using warehouse equipment, ensuring timely processing.
  • Organized and maintained inventory to facilitate quick and accurate retrieval.
  • Operated pallet jacks and forklifts with focus on safety and operational efficiency.

Education

Master of Science - Information Technology

London University
London , London
05.2019 - 07.2020

Skills

  • Customer service
  • Team leadership
  • Customer satisfaction
  • Operational efficiency
  • Inventory management
  • Training staff

Languages

Hindi
First Language
English
Advanced (C1)
C1
Arabic
Intermediate (B1)
B1

Affiliations

  • Cricket
  • Gardening
  • Cooking

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

$45000/yr - $200000/yr

Timeline

Customer Service Lead

Sainsburys supermarket
06.2023 - 05.2024

Warehouse assistant

Sainsburys super market
05.2021 - 05.2023

Master of Science - Information Technology

London University
05.2019 - 07.2020
Mir Moed Ullah Gulshani