Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mirolim Mirsodirov

Canberra,ACT

Summary

Proven to excel in high-pressure environments, I leveraged my critical thinking and dispatch software expertise at Gamma Prime LLC to optimize logistics, enhancing fleet efficiency and customer satisfaction. My knack for building customer relationships and strategic business development significantly contributed to sustained growth, demonstrating resilience and a goal-oriented mindset. Personable Sales Assistant offering over 2 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Overview

4
4
years of professional experience

Work History

Dispatcher

Gamma Prime LLC
06.2023 - 07.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
  • Coordinated logistics for field units, optimizing routes for faster response times.

Customer Sales Assistant

Mobile Accessories Store
06.2020 - 03.2022
  • Built strong relationships with customers, fostering loyalty and repeat business.
  • Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
  • Provided personalized recommendations based on customer needs to boost sales and satisfaction levels.
  • Utilized strong communication skills to effectively upsell relevant add-on products or services during transactions.
  • Enhanced customer satisfaction by providing timely and accurate product information.
  • Assisted in the development of promotional strategies, increasing overall store revenue.
  • Maintained up-to-date knowledge of products and services to better assist customers in their purchasing decisions.

Education

Bachelor of Computer Science - Information Technology

University of Canberra
Canberra, ACT
03.2029

High School Diploma -

300-school
Sergeli District Tashkent, Uzbekistan
05.2023

Skills

  • Dispatch software
  • Stress Tolerance
  • Decision-Making
  • Critical Thinking
  • Active Listening
  • Multitasking Abilities
  • Customer Feedback Analysis
  • Customer Needs Assessment
  • Business Development
  • Customer Relationship Building
  • Goal-oriented mindset
  • Resilience and persistence

Languages

English
Professional Working
Russian
Limited Working
Arabic
Elementary
Turkish
Limited Working

Timeline

Dispatcher

Gamma Prime LLC
06.2023 - 07.2024

Customer Sales Assistant

Mobile Accessories Store
06.2020 - 03.2022

Bachelor of Computer Science - Information Technology

University of Canberra

High School Diploma -

300-school

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Mirolim Mirsodirov