Miroslava Belanová
Maroubra,NSW
Summary
Responsible hard working employee willing to learn new things fast and under pressure
Overview
6
6
years of professional experience
Work History
Commercial Customer Service Representative
ABM S.r.o.
01.2022 - 02.2024
- Handled customer demands professionally, working towards mutually beneficial resolutions
- Trained new personnel regarding company operations, policies and customer services.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Supervised the quality of goods on the salesroom, quality of costumer services
- According to being member of our family company ABM s.r.o. there were much more of other duties to be done and work consciously and responsible
Salesperson
ABM S.r.o.
03.2018 - 01.2022
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Trained and mentored new sales representatives.
- Informed customers of promotions to increase sales productivity and volume.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
Bachelor of Science - Health Sciences
University of St. Cyril And Methodius
Trnava, Slovak Republic06.2023
Skills
- Medical terminology knowledge
- Teamwork and Collaboration
- Organization
- Practice in healthcare
- Customer Relations
- Multitasking
- Computer Skills
- Complaint Handling
Timeline
Commercial Customer Service Representative
ABM S.r.o.
01.2022 - 02.2024
Salesperson
ABM S.r.o.
03.2018 - 01.2022
Bachelor of Science - Health Sciences
University of St. Cyril And Methodius