Mir Usman Khan
Condobolin
Summary
Dynamic Assistant Manager with a proven track record at Parekh Group Pty Ltd, excelling in inventory management and customer relations. Skilled in financial reporting and cost control, I successfully enhanced operational efficiency and drove profitability through strategic resource allocation and exceptional service, achieving significant improvements in customer satisfaction. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams, expertise, including competitive offerings, pricing, and market positioning.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Parekh Group Pty Ltd
West Wyalong, NSW, Condobolin FoodWorks
04.2021 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Assistant Floor Manager
Khans IGA
Picton, NSW
04.2020 - 03.2021
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Oversaw supply restocking, area cleaning, and product organization.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Data Entry Clerk
Canterbury Media Services
Sydney, NSW
04.2018 - 04.2020
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent duplication or data degradation.
- Maintained files, records, and chronologies of entry activities.
- Created spreadsheets for more efficient recordkeeping.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Conducted audits of existing data entry processes.
- Managed and organized documents for data entry tasks.
Assistant Store Manager
Karim&Co Pty Ltd
Camden, NSW
03.2017 - 04.2018
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Education
GED -
Holmes Institute Sydney
6/91 York St, Sydney, NSW 200008-2021
Bachelor of Science - Accounting & Finance
PAF KIET
Karachi, Pakistan01-2016
Skills
- Sales monitoring
- Budget assistance
- Financial management
- Cost reduction
- Verbal and written communication
- Inventory management
- Microsoft office expertise
- Retail operations management
- Financial reporting
- Problem-solving
- Sales reporting
- Customer relations
- Reporting and documenting
- Business administration
- Compliance
- Vendor relationship management
- Business development
- Customer service
- Cost control
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Arabic
Limited Working
Timeline
Assistant Manager
Parekh Group Pty Ltd
04.2021 - Current
Assistant Floor Manager
Khans IGA
04.2020 - 03.2021
Data Entry Clerk
Canterbury Media Services
04.2018 - 04.2020
Assistant Store Manager
Karim&Co Pty Ltd
03.2017 - 04.2018
GED -
Holmes Institute Sydney
Bachelor of Science - Accounting & Finance
PAF KIET