Mirza Ahmed Baig
North Shore,VIC
Summary
Business Analyst with expertise in data-driven decision-making, digital product management and customer centric solutions. Demonstrated proficiency in project management, user-centric problem-solving and seamless collaboration across teams.
Overview
1
1
year of professional experience
Work History
Service Advisor
Carjoz Flagship
02.2022 - 08.2022
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Automation And Robotics Intern Trainee
Inventive Core Integrations
06.2021 - 12.2021
- Implemented machine learning techniques to improve object recognition capabilities in robotic vision systems.
- Participated in interdisciplinary meetings to discuss project goals and provide insights from a robotics perspective.
- Documented project progress through detailed reports, contributing to effective communication among team members.
- Led demonstrations of completed robot prototypes at industry events, generating interest among potential clients or partners.
Education
MBA - Major in Business And IT
Melbourne Institute of Technology
Melbourne, VIC11-2024
Bachelors in Technology - Mechanical Engineering
Lords Inst Of Engg And Tech
Hyderabad, India05-2022
Skills
- MS office
- Business strategy
- Decision Making
- SQL
- Agile
- Predictive Modelling
- Tableau
Timeline
Service Advisor
Carjoz Flagship
02.2022 - 08.2022
Automation And Robotics Intern Trainee
Inventive Core Integrations
06.2021 - 12.2021
MBA - Major in Business And IT
Melbourne Institute of Technology
Bachelors in Technology - Mechanical Engineering
Lords Inst Of Engg And Tech
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