Misato Senda

• Make coffee and latte art
• Make cold beverages
• Handle POS
• Train new staffs
• Manage stocks
• Place orders

• Take orders over the phone.
• Collaborate with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Train new staffs.
• Used POS system to enter orders, process payments and issue receipts.

● Quickly learnt different drink recipes and made them accurately.
● Trained new staff and managed shifts and managed the shop without a manager.
● Operated cash register to record transactions accurately and efficiently.

• Handled telephone reception and reservation management for car service and other bookings.
• Updated web pages and took photos to attract more attention from customers.