Misbah Batool
Bruce,ACT
Summary
Previous experience in the food service industry provides the foundation of upfront customer service. Possess exceptional customer service, sales, and interpersonal skills. Enjoys working with people in person and over the phone. Hands-on experience cooking, producing, and presenting fast food to clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Catering Assistant
Cater Care Red Hill
10.2023 - Current
- Assisting with food preparation, and tray service for more than 80 resident
- Customer service - serving residents meals and snacks
- Re-stocking as required, and after meal periods
- Dishwashing and cleaning kitchen & dining areas
- Maintaining food hygiene and safety practices
- Fast, effective service throughout busy periods - with good attitude
- Assisting broader team as required
- Prepare and present texture-modified foods.
- Arrange tables, chairs, and buffet stations as directed, ensuring each area is neatly set up before guests arrive.
- Collaborate effectively with kitchen staff and management.
Team Member/Cook
Khayyam Hotel & Restaurant
08.2022 - 03.2023
- Pakistan Food restaurant for Asian standards like Barbecue, Chicken curry, and pizza plus breakfast
- Prepared appetizers and sandwiches for average of 40 customers per shift
- Inspected equipment such as refrigerators and warming lamps every day to check compliance with safety operating levels
- Re-stocked kitchen stations with supplies and ingredients before start of shift, increasing efficiency by 12%
- Distributed needed items to team members with efficiency in high-volume environment.
Team Member/Kitchen Hand
KFC Corporation
09.2021 - 07.2022
- International fast food restaurant chain
- Serving fast-food burgers, nuggets, and wicked Wings
- Provided proficient customer service
- Helped average of 75 customers per day
- Memorized 100+ product codes
- Serving customers at counter
- Looking after customers’ needs in dining area
- Food packaging in boxes and bags
- Cooking food, when necessary.
Education
Diploma - Food Safety
Diploma in Food Safety
Online (Alison)03.2024
Bachler of Science in Chemistry -
University of Sargodha
Faisalabad Pakistan01.2020
Faculty of Science, Pre-Medical -
Karkhana College For Women
Faisalabad Pakistan01.2014
Skills
- Reliability and punctuality
- Team Management
- Chef support
- Inventory Monitoring
- Food Safety
- Food presentation
- Food Storage Principles
- Safe Food Handling
- Quality Assurance
Accomplishments
Attained Training during job at Cater Care
- Food Safety Pre start
- Serious incident Report Scheme
- Safety Work Instruction (SWI) related to equipment
- Deep Fryer, Bain Marine, Food Mixer, Dishwasher,
Commercial Microwave, Food delivery Transport etc.
Languages
English
Urdu
Hindi
Punjabi
Certification
- Certified Hospitality Management Studies - Food and Beverage Services, Alison - March 2023.
- Certified Food Safety and Hygiene, Alison - March 2023.
- Applied for WVVP Card
Timeline
Catering Assistant
Cater Care Red Hill
10.2023 - Current
Team Member/Cook
Khayyam Hotel & Restaurant
08.2022 - 03.2023
Team Member/Kitchen Hand
KFC Corporation
09.2021 - 07.2022
Diploma - Food Safety
Diploma in Food Safety
Bachler of Science in Chemistry -
University of Sargodha
Faculty of Science, Pre-Medical -
Karkhana College For Women
- Certified Hospitality Management Studies - Food and Beverage Services, Alison - March 2023.
- Certified Food Safety and Hygiene, Alison - March 2023.
- Applied for WVVP Card
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