Summary
Overview
Work History
Education
Skills
Certification
Availability
Personal Characteristics
References
Hobbies and Interests
Timeline
Generic

Mischa Harrison

Ainslie,Canberra

Summary

High-energy, resourceful and persistent managing clients with background working with unhappy clients and organising Daily tasks. agency serving high-end clientèle within the hair industry, Exceptional attention to detail and latest trends in aesthetics. Results-oriented Salon Manager adept at hiring, developing and leading strong teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hairstylist Manager

Sarah Wright - Saloon
02.2021 - Current
  • Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
  • Trained junior hairstylists in new hair styles and general salon jobs resulting in increased skill levels and customer satisfaction ratings.
  • Collaborated with team members to create unique hairstyles for special events such as weddings and fashion shows, showcasing the salon''s versatility and creative talent.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Handled employee scheduling and coverage needs during business hours.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Optimized workflow processes within the salon environment by delegating tasks effectively, ensuring all team members were working efficiently and productively.
  • Assisted management with marketing initiatives to attract new customers via social media promotions and community outreach events.

Packager

Fink And Co
09.2023 - 04.2024
  • Followed packing processes to increase speed and accuracy.
  • Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Operated and maintained packaging equipment with focus on safety and productivity.
  • Worked closely with cross-functional teams to resolve any product or operational issues that arose during the packaging process.
  • Coordinated with team members to manage and prioritize high-volume workload.
  • Managed inventory levels efficiently, minimizing stockouts while reducing excess stockholding costs.
  • Assembled boxes, cartons and containers to package items.

Receptionist

Baker Deane And Nutt Lawyers
01.2023 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Fitness Instructor

Dickson F45
10.2022 - 02.2023
  • Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
  • Helped clients reach fitness objectives by providing encouragement and motivation.
  • Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
  • Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
  • Designed innovative fitness plans to keep clients engaged.
  • Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
  • Utilized social media and other marketing strategies to promote gym programs and services, attracting new clients and increasing revenue.
  • Maintained clean and organized workout environment to enhance overall fitness experience.
  • Set up and broke down equipment before and after classes.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.

Checkout Operator

Spotlight
04.2019 - 03.2020
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Restocked and organized merchandise in front lanes.
  • Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
  • Promoted store loyalty programs to increase customer engagement and retention rates.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.

Education

Skills

  • Maintaining a clean work space, and being aware of others around me
  • Representing the company respectively, wearing neat and tidy clothing, showing my passion for my job to customers and co-workers
  • Multi-tasking dealing with more than one client
  • Working well with other and younger people
  • Being organized before my client shows up, looking presentable and neat
  • Closing and opening the shop, daily receipts, invoices and ordering stock
  • Merchandising products, stock take, checking if we need more products and recording sold products
  • In-store admin and general admin
  • Staff Training and Development
  • Strong decision-making
  • Problem-solving skills

Certification

  • Working With Vulnerable people
  • First aids and CPR
  • Cert 3 in fitness

Availability

Full time position

Personal Characteristics

  • Reliable and punctual
  • Willing to learn new skills
  • Outgoing
  • Shows great leadership skills
  • Works well as an individual or as part of a team
  • Very friendly people person
  • Thinks outside of the box
  • Good listener
  • Good communication

References

  • Gretel Harrison, 0416141604
  • Leonie Kiat

Hobbies and Interests

  • Going to the gym 6 days a week, training friends
  • Being around my dogs and family
  • Loves cooking and trying new things

Timeline

Packager

Fink And Co
09.2023 - 04.2024

Receptionist

Baker Deane And Nutt Lawyers
01.2023 - 09.2023

Fitness Instructor

Dickson F45
10.2022 - 02.2023

Hairstylist Manager

Sarah Wright - Saloon
02.2021 - Current

Checkout Operator

Spotlight
04.2019 - 03.2020

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Mischa Harrison