Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mischa Stankoski

Shellharbour,NSW

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Williamson Isabella Lawyers
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Cafe Worker

Lou's Place Cafe
01.2020 - Current
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements

Education

MBA - Business

Australian College of Commerce And Management
Wollongong, NSW
08.2023

High School Diploma -

St Joseph's Catholic High School
Albion Park, NSW
08.2022

Skills

  • Customer Service Management
  • Reception Management
  • Efficient Service
  • Operational Efficiency
  • Customer Care
  • Call Handling

Certification

  • Certificate III in Business

Languages

Macedonian
Elementary

Timeline

Receptionist

Williamson Isabella Lawyers
08.2022 - Current

Cafe Worker

Lou's Place Cafe
01.2020 - Current

MBA - Business

Australian College of Commerce And Management

High School Diploma -

St Joseph's Catholic High School

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Mischa Stankoski