Summary
Overview
Work History
Education
Skills
Proficiency
Leadership Experience
References
Timeline
Generic
Mischa Tolmie

Mischa Tolmie

Fernvale,QLD

Summary

Diligent professional with a history of improving workplace safety and customer satisfaction. Currently a Hole Watch at Downer, I've enhanced safety in confined spaces and reduced accident risks. Previous roles at Bake House Steak House, ISH Training Salon, and Charlie De Cod highlight my diverse customer service expertise. Adaptable and quick to learn, I possess strong written and verbal communication skills, along with excellent organisation and time management abilities. Education includes Year 12 at Ipswich State High School and certifications in Nail Technology, Retail Cosmetics, Work Safely at Heights, Enter and Work in Confined Spaces, and White Card. Eager to contribute my skills to your team's success.

Overview

3
3
years of professional experience

Work History

Hole Watch

Downer
04.2023 - Current
  • Improved workplace safety by continuously monitoring confined spaces and ensuring proper safety protocols were followed.
  • Enhanced communication between employees and supervisors by promptly reporting any safety concerns or incidents.
  • Reduced the risk of accidents by maintaining a clean, organized work area around confined spaces.

Bar attendant

Bake House Steak House
06.2022 - 03.2023
  • Prepare cocktails and tend bar for an award-winning steak restaurant
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.

Customer Service

ISH Training Salon
01.2021 - 11.2022
  • Provided salon services, greet clients, manage financial transactions, cleaning, and stock control.
  • Achieved individual sales goals and customer service goals.
  • Gained and maintained department product knowledge to facilitate customer service.

Customer Service

Charlie De Cod
06.2021 - 12.2021
  • Take phone orders, food preparation, cleaning, and Stock management

Education

Completed Year 12 -

Ipswich State High School
Ipswich, QLD
11.2022

Ipswich State High School
Ipswich, QLD
11.2022

Skills

  • Willing and able to undertake any new tasks with minimal training
  • Strong communication skills both written and verbal
  • Immensely organised and dependant on time management

Proficiency

Proficient in Microsoft and Google suite of products

Leadership Experience

While to date I haven't been in a leadership position, I possess a strong foundation in interpersonal skills and teamwork. My collaborative approach and ability to communicate effectively contribute to a positive group dynamic. I'm eager to leverage these qualities to actively engage in and learn from leadership opportunities in order to further develop my capabilities.

References

Available upon request

Timeline

Hole Watch

Downer
04.2023 - Current

Bar attendant

Bake House Steak House
06.2022 - 03.2023

Customer Service

Charlie De Cod
06.2021 - 12.2021

Customer Service

ISH Training Salon
01.2021 - 11.2022

Completed Year 12 -

Ipswich State High School

Ipswich State High School
Mischa Tolmie