Mishan Sharma
Oak Park Vic,SA
Summary
Trustworthy and dedicate customer services with years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
6
6
years of professional experience
Work History
Commercial Cleaner
Consolidated Property Services
12.2023 - 03.2024
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
- Disposed of trash and recyclables each day to avoid waste buildup.
Restaurant Waiter
Hotel Mundai
03.2018 - 08.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Customer Service
Colombo Shopping Centre
08.2021 - 06.2023
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Central Australian College
Flinders, VIC04.2026
Skills
- Strong Work Ethic
- Customer Satisfaction
- Reliability and punctuality
- Self-Motivation and Initiative
- Food safety awareness
- Customer Service
- Hospitality service expertise
- Customer inquiries
Languages
Nepali
Native or Bilingual
Portuguese
Full Professional
Spanish
Full Professional
Hindi
Full Professional
English
Professional Working
Timeline
Commercial Cleaner
Consolidated Property Services
12.2023 - 03.2024
Customer Service
Colombo Shopping Centre
08.2021 - 06.2023
Restaurant Waiter
Hotel Mundai
03.2018 - 08.2023
High School Diploma -
Central Australian College
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