Mishla Hammet
The Gap,QLD
Summary
Driven Small Business owner in the beauty industry with extensive experience in building client relationships, managing sales and expenses as well as obtaining and securely storing client information. Dedicated to providing a clean, safe and comfortable environment for clients and staff. Committed to delivering exceptional customer service and achieving client's requests.
Overview
2
2
years of professional experience
Work History
Casual Sales Assistant
Target
06.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Listened to customer needs and desires to identify and recommend optimal products.
Casual Sales Assistant
Lovisa
10.2021 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained and supervised new employees to use selling strategies and apply best practices.
Casual Sales Assistant
McDonald's
04.2021 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
- Managed efficient cash register operations.
Education
Certificate ||| in Beauty Services
TAFE Queensland
South Bank, QLD06.2023
Secondary Level Education
The Gap State High School
The Gap, QLD11.2022
Skills
- Providing Feedback
- Reading Comprehension
- Merchandising and Display
- Building Customer Loyalty
- Transaction Processing
- Excellent Written and Verbal Communication
- Customer Needs Assessment
- Conflict Resolution
- Product Knowledge
- Issue Refunds
- Strong Communication and Interpersonal Skills
- POS System Operations
Timeline
Casual Sales Assistant
Target
06.2022 - 06.2023
Casual Sales Assistant
Lovisa
10.2021 - 06.2022
Casual Sales Assistant
McDonald's
04.2021 - 10.2021
Certificate ||| in Beauty Services
TAFE Queensland
Secondary Level Education
The Gap State High School
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