Summary
Overview
Work History
Education
Skills
Timeline
Generic

MISS PRACHANEE LERDVONGVEERACHAI

Kogarah,NSW

Summary

Customer service expert with 20+ years of experience providing impactful support to restaurant operations. Attentive, reliable, and self-motivated waitress who has honed customer service skills in the food service industry. Thrives as a supportive and collaborative team player, paying close attention to detail. Passionate about helping others and maintaining positive customer experiences even under pressure. Works well under stress to consistently complete daily tasks efficiently.

Overview

21
21
years of professional experience

Work History

Business Owner

Thai Denmark Milkland Cafe
10.2019 - 10.2024

Business Owner

Restaurant in golf club
03.2017 - 10.2019

Senior Waitress/Chef's Assistant

Grandfather's Moustache Cafe & Restaurant
09.2012 - 11.2016
  • Food preparation, Making burger and sandwich, Help Chef cook to order meal (pizza, pasta, steak), Coffee making (with basic latte art), Completing cashiering duties, Front counter service to customers, Table service, Training of new staff, Responsible for inventory and order control, Washing, cutting and preparing food before it is cooked

Casual Cook

Australian Turf Club
06.2015 - 05.2016

Document Control

Tractebel Engineering Company
10.2011 - 08.2012
  • Coordinate all activities related to the Document Control procedure, including technical documents, Drawings, and commercial correspondence, Input document data into the standard registers ensuring that the information is accurate and up to date, Send latest approved documents and drawings to the appropriate staff, subcontractors and suppliers, Maintain updated record of all approved documents and drawings and their distribution clearly

Secretary

Burns and Roe Asia Company
11.2008 - 05.2011
  • Schedule appointment and arrangement, Reserve air ticket, hotel and restaurant, Translate documents, Handle all secretarial and administrative work, Receives and screens telephone calls, mail and visitors

Senior Waitress

Grandfather's Moustache Cafe & Restaurant
05.2003 - 10.2008
  • Food preparation, Coffee making, Completing cashiering duties, Front counter service to customers, Table service, Training of new staff, Ordering stock

Education

Certificate 3 of Commercial Cookery -

TAFE COLLEGE
Sydney, NSW

Master of Arts Administration -

CENTRAL QUEENSLAND UNIVERSITY
Sydney, NSW

Bachelor of Multimedia Studies -

CENTRAL QUEENSLAND UNIVERSITY
Sydney, NSW

Diploma of Instructional Interactive Media -

TAFE COLLEGE
Sydney, NSW

Certificate 4 in Interactive Multimedia -

TAFE COLLEGE
Sydney, NSW

Convent of Holy Infant Jesus (Secretary School)
Bangkok, Thailand

Skills

  • Able to work unsupervised, individually or in a team
  • A very quick and eager learner
  • Cooperative, positive attitude, friendly and trustworthy
  • Responsible, reliable, punctual, self-motivated and hard working
  • Customer Service
  • Attention to Detail
  • Entrepreneurial personality

Timeline

Business Owner

Thai Denmark Milkland Cafe
10.2019 - 10.2024

Business Owner

Restaurant in golf club
03.2017 - 10.2019

Casual Cook

Australian Turf Club
06.2015 - 05.2016

Senior Waitress/Chef's Assistant

Grandfather's Moustache Cafe & Restaurant
09.2012 - 11.2016

Document Control

Tractebel Engineering Company
10.2011 - 08.2012

Secretary

Burns and Roe Asia Company
11.2008 - 05.2011

Senior Waitress

Grandfather's Moustache Cafe & Restaurant
05.2003 - 10.2008

Certificate 3 of Commercial Cookery -

TAFE COLLEGE

Master of Arts Administration -

CENTRAL QUEENSLAND UNIVERSITY

Bachelor of Multimedia Studies -

CENTRAL QUEENSLAND UNIVERSITY

Diploma of Instructional Interactive Media -

TAFE COLLEGE

Certificate 4 in Interactive Multimedia -

TAFE COLLEGE

Convent of Holy Infant Jesus (Secretary School)

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MISS PRACHANEE LERDVONGVEERACHAI