Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Miss Ruth Yelloway

Brisbane

Summary

Driven by motivation and dedication, my ambition is to consistently exceed my goals and expectations, pushing myself to achieve the highest levels of success in my career. I am committed to continually developing and honouring my skills, seeking out opportunities to advance and make positive impact in my field. I am deeply motivated to push beyond my limits, fuelled by dedication to relentlessly pursue excellence and strive for better outcomes in all that I do.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Kmart
02.2021 - 11.2021
  • Recommended, selected and helped locate and obtain out-of-stock product based on customers requirements
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exhibited high energy and professionalism when dealing with customers and staff
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.

Seasonal Causal

Rebel Sports
12.2021 - 03.2022
  • Maintained tidy and organized work area
  • Processed Customers payments and balanced cash drawers
  • Shop Floor
  • Front Counter/ Registers
  • Supervising Dressing Rooms
  • Contributed to a positive work environment by maintaining a professional demeanour and upbeat attitude throughout the busy holiday season.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.

Crew Team Member

Taco Bell Restaurant
02.2022 - 08.2022
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Developed strong cooperative relationships with coworkers and managers
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.

Food and Beverage Attendant

Aveo Durack
08.2022 - Current
  • Meals Preparation
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Help Residents out when needed
  • Clean and Organized my work area
  • Front Counter/ Registers
  • Provided attentive service and proactively assessed Residents needs.

Education

Certificate IV in Youth Work

Strategix Training Group
Brisbane, QLD
02.2025

Certificate III In Individual Support -

Strategix Training Group
Spring Hill, QLD
08.2022

Skills

  • Teamwork and Collaboration
  • Great communication skills
  • Time Management
  • Friendly, Positive Attitude
  • Problem-Solving
  • Organizational Skills
  • Active Listening
  • Calm Under Pressure
  • Customer Service

Additional Information

NDIS Worker Screening Yellow Card

Timeline

Food and Beverage Attendant

Aveo Durack
08.2022 - Current

Crew Team Member

Taco Bell Restaurant
02.2022 - 08.2022

Seasonal Causal

Rebel Sports
12.2021 - 03.2022

Customer Service Representative

Kmart
02.2021 - 11.2021

Certificate IV in Youth Work

Strategix Training Group

Certificate III In Individual Support -

Strategix Training Group

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Miss Ruth Yelloway