Summary
Overview
Work History
Education
Skills
Accomplishments
Key Professional Strengths
References
Timeline
Generic

Misty Joseph

Gold Coast,Queensland

Summary

I am a Qualified Disability Support worker who is dedicated to providing individualised care to every client.

I am committed to providing compassionate care that is tailored specifically to each individuals needs.

With a proven ability to provide exceptional care, support, and advocacy for individuals facing diverse challenges, I am excited for the opportunity to advance my career and be considered for a position with Endeavour in Homecare

Overview

13
13
years of professional experience

Work History

Support Worker

My Family Support Services
01.2023 - Current
  • Assist clients with daily living needs to maintain self-esteem and general wellness.
  • Monitor and document clients' progress and well-being,
  • Help clients manage and reach individual goals, supporting independent progression and social skills.
  • Collaborate with healthcare professionals and family members to promote independence and encourage clients to participate in social activities.
  • Participate in interdisciplinary team meetings to coordinate care for clients and maintain team communication to ensure individualised care is consistent and appropriate.
  • Respond to emergencies and crisis situations, including maintaining confidentiality and adhering to ethical and cultural standards
  • Attend training sessions to stay updated on relevant skills and knowledge
  • Utilized evidence-based practices to provide effective intervention and care for clients.
  • follow care plans and adapt support based on individual needs.

Business Owner and Operator

Misty's Barber Shop
01.2011 - 01.2023
  • Managed overall operations of Misty's barber shop
  • Supervised, led and supported a team of of 10 barbers, ensuring high-quality customer care and delivery of services.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained the highest standard of cleanliness according to government regulations, maintained currency in the industry by implementing relevant changes where necessary
  • Developed and implemented business strategies to increase revenue, including budgeting and financial reporting,
  • Adhered to Government regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Inventory management and order supplies as needed, created and maintain positive relationships with clients, advertise and promote the barber shop through marketing initiatives.
  • Prepared bank deposits and handled business sales, returns and transaction reports.

Education

Qualifications

Skills

  • Provides Client Centered Culturally Safe Care
  • Collaborative Care Planning
  • Care Plan Adherence
  • Clinical Documentation
  • Chronic Disease Management
  • Incident Reporting
  • Living Assistance
  • Encourages Self Determination Where Appropriate
  • Compassionate Communication
  • Flexible Schedule
  • Self-motivated
  • Strong Ethics

Accomplishments

Recipient of the 2023 Support Worker Rookie of the Year


This was an award that recognized me for showcasing a commitment to excellence and rapid adaptation to the demands of the role.

Key Professional Strengths

  • Empathy: Demonstrates a deep understanding of others' emotions and experiences.
  • Communication Skills: Effectively communicates with clients, colleagues, and other stakeholders.
  • Adaptability: Able to adjust approach based on individual needs and changing circumstances.
  • Patience: Capable of remaining calm and composed in challenging situations.
  • Advocacy: Advocates for the rights and needs of clients, ensuring they receive appropriate support.
  • Teamwork: Collaborates well with colleagues and other professionals to provide comprehensive care.
  • Problem-Solving: Skillful in identifying and resolving issues to improve the quality of care.
  • Reliability: Consistently dependable, ensuring clients can rely on consistent support.
  • Resilience: Maintains a positive attitude and perseverance in the face of difficulties.
  • Cultural Competence: Recognizes and respects diversity, adapting support to different cultural backgrounds

References

Rashelle Gordon        +61 0419 707 490    rashellegordon@hotmail.com


Stephanie Thomas     +61 0434 729 065    stepanieroset@gmail.com


Ann Budgen                +61 0401 877 726

Timeline

Support Worker

My Family Support Services
01.2023 - Current

Business Owner and Operator

Misty's Barber Shop
01.2011 - 01.2023

Qualifications

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Misty Joseph