Summary
Overview
Work History
Education
Skills
Certification
Timeline
Languages
Generic

Mitali Nagpal

Tarneit,VIC

Summary

Dynamic security professional with a proven track record at Apple, excelling in report writing and complex problem-solving. Adept at ensuring safety and compliance, I have successfully trained new staff and enhanced operational efficiency. My superior customer service skills complement my security expertise, making me a valuable asset in any environment.

Knowledgeable Desired Position with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.

Diligent Security professional with Number years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Security Officer

Apple
08.2024 - Current
  • Monitored premises to ensure safety and security of employees and visitors.
  • Responded promptly to incidents, maintaining calm and following emergency protocols.
  • Conducted regular patrols to identify and report potential security risks.
  • Assisted in training new staff on safety procedures and compliance requirements.

Gaming Attendant

Club Leeds
02.2022 - 07.2024
  • Monitored gaming areas to ensure compliance with safety and operational regulations.
  • Assisted guests with inquiries and provided exceptional customer service experiences.
  • Maintained cleanliness and organization of gaming equipment and surrounding areas.
  • Operated gaming machines, ensuring proper function and reporting malfunctions promptly.

Visa Consultant

Bajwa Immigration Group
06.2020 - 11.2021
  • Assisted clients in completing visa applications and gathering necessary documentation.
  • Provided guidance on immigration policies and procedures to ensure compliance.
  • Maintained up-to-date knowledge of changing immigration laws and regulations.
  • Streamlined application processes to enhance efficiency and reduce turnaround times.

Crew Member

Hungry Jack's
02.2019 - 03.2020
  • Assisted customers with orders and inquiries, ensuring positive dining experiences.
  • Maintained cleanliness and organization of workstations and dining areas for optimal service.
  • Learned safety protocols and sanitation standards to uphold workplace health requirements.

Education

Diploma - Commercial Cookery

Aveta College
Melbourne, VIC
10.2024

Certificate IV - Commercial Cookery

Aveta College
Melbourne, VIC
10.2023

Certificate III - Commercial Cookery

Aveta College
Melbourne, VIC
01.2023

Skills

  • Report writing
  • Security guard license
  • Superior customer service
  • Complex Problem-solving
  • FLUENT IN LANGUAGE
  • Document management
  • Patrolling

Certification

Security license

Certificate IV in disability

Gaming license

Rsa and Rsg

Timeline

Security Officer

Apple
08.2024 - Current

Gaming Attendant

Club Leeds
02.2022 - 07.2024

Visa Consultant

Bajwa Immigration Group
06.2020 - 11.2021

Crew Member

Hungry Jack's
02.2019 - 03.2020

Diploma - Commercial Cookery

Aveta College

Certificate IV - Commercial Cookery

Aveta College

Certificate III - Commercial Cookery

Aveta College

Languages

English
Full Professional
Mitali Nagpal