Mitchell Cox
Singleton
Summary
I am a highly motivated, hard-working and a reliable individual with a short career at New South Wales Police Force and a current Volunteer Firefighter for NSW Rural Fire Services, showcasing skills in emergency management and community engagement. Experience in high-pressure situations, utilizing advanced de-escalation techniques and fostering trust with diverse communities contributing to successful prosecutions and enhancing public safety. I offer strong interpersonal skills and dedication to maintaining public safety with readiness to learn and grow. I have the ability to handle high pressure situations and am ready to use effective communication skills.
I am looking to advance my skills within a new career. I demonstrate strong abilities and capacity to remain calm under pressure seeking opportunities to transition into a new role, looking to leverage the skills in a collaborative and dynamic work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Firefighter
New South Wales Rural Fire Service
Singleton
10.2023 - Current
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Responded promptly to medical emergencies such as heart attacks or stroke victims.
- Used axes and other tools to break through windows and debris.
- Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
Police Officer
New South Wales Police
Muswellbrook
10.2022 - 02.2025
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Pursued fleeing suspects on foot and in varying terrain.
- Ensured compliance with local laws by performing periodic safety inspections of businesses.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Maintained order during civil disturbances or protests.
- Responded promptly to activated alarms for fires and burglaries.
- Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Provided testimony in court when necessary concerning investigations conducted.
- Saved time through effective emergency issue resolution.
- Counseled victims of domestic violence regarding available resources and legal options.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
- Conducted traffic stops in accordance with departmental protocol.
Customer Service Representative
BP Petroleum
Singleton
06.2021 - 10.2022
- Answered customer inquiries via phone, email, and chat.
- Developed strong customer relationships to encourage repeat business.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Promoted available products and services to customers during service, account management and order calls.
- Developed positive relationships with customers through friendly interactions.
Delivery Driver
Dominos Pizza
Singleton
08.2020 - 11.2021
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Education
Associate Degree in Policing Practice -
Charles Sturt University
Goulburn 10-2024
High School Diploma -
Singleton High School
Singleton08-2020
Skills
- Firefighting techniques
- Emergency response
- Medical assistance
- Writing reports
- Technological proficiency
- Incident investigation
- Community engagement
- Conflict resolution
- Emergency vehicle operation
- Critical thinking
- Fire apparatus driving
- Emergency communications
Certification
- NSW Drivers Licence - C Class Unrestricted
- Forklift Licence (LF)
- First Aid Certificate
Timeline
Firefighter
New South Wales Rural Fire Service
10.2023 - Current
Police Officer
New South Wales Police
10.2022 - 02.2025
Customer Service Representative
BP Petroleum
06.2021 - 10.2022
Delivery Driver
Dominos Pizza
08.2020 - 11.2021
Associate Degree in Policing Practice -
Charles Sturt University
High School Diploma -
Singleton High School
Similar Profiles
Cain EmslieCain Emslie
Operations Officer at New South Wales Rural Fire ServiceOperations Officer at New South Wales Rural Fire Service
Paul LyddiardPaul Lyddiard
Training and Resource Manager at New South Wales State Emergency ServiceTraining and Resource Manager at New South Wales State Emergency Service
Nathan CameronNathan Cameron
Manager - Community Risk at New South Wales - Rural Fires ServiceManager - Community Risk at New South Wales - Rural Fires Service