Mitchele Mugo
Pakenham
Summary
A results-oriented team player who is honest, responsible, and a fast learner, looking forward to taking on a new challenge. I have experience working as a shop assistant in my home country, Kenya, where I gained experience in dealing with customers and arranging items in the shop warehouse at an agrovet shop, helping with their inquiries.. My goal is to continue developing my skills in customer service while gaining valuable experience that will support my long term career growth.
Overview
4
4
years of professional experience
Work History
Shop Assistant
Kirimari Agrovet
03.2023 - 02.2025
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Collaborated with team members to achieve overall store goals and objectives.
Red Cross Volunteer
First Aid Training
01.2021 - 11.2023
- Assisted affected communities by providing first aid, emotional support, and essential supplies during natural disasters.
- Promoted health initiatives among vulnerable populations through participation in vaccination campaigns and health promotion efforts.
- Participated in community outreach programs, promoting Red Cross initiatives and increasing public awareness of services offered.
- Provided comfort and care for disaster victims through timely assistance and compassionate support.
Education
Bachelor in Health Science - Health Sciences
Deakin University
06-2028
Foundation Studies -
Deakin College
Burwood, VIC10-2025
High School - High School
Kangaru Girls High School
Kenya 12-2023
Skills
- Risk Assessment and Hazard Identification – Ability to identify potential risks and hazards to improve safety and visibility
- Attention to Detail – Ensuring standards are met through thorough inspections and precise documentation
- Data Analysis and Reporting – Using data to identify patterns, highlight risks, and suggest improvements for better visibility
- Team collaboration
- Safety and cleanliness standards
- Customer engagement
- Store organization
Languages
Swahili
Native or Bilingual
English
Native or Bilingual
Hobbies and Interests
- I enjoy helping others and giving back to the community.
- Documenting and sharing travel experiences.
- Watching Movies and TV Shows
- Swimming
Timeline
Shop Assistant
Kirimari Agrovet
03.2023 - 02.2025
Red Cross Volunteer
First Aid Training
01.2021 - 11.2023
Bachelor in Health Science - Health Sciences
Deakin University
Foundation Studies -
Deakin College
High School - High School
Kangaru Girls High School
Similar Profiles
Pranay DubeyPranay Dubey
Director / Authorized Signatory Operations at Shantanu Transnational Life Sciences Pvt. Ltd. & Shree Shyam Balaji Agrovet Pvt. LtdDirector / Authorized Signatory Operations at Shantanu Transnational Life Sciences Pvt. Ltd. & Shree Shyam Balaji Agrovet Pvt. Ltd
Faith KaayaFaith Kaaya
Assistant Accountant at Meru Agrovet and CareAssistant Accountant at Meru Agrovet and Care
Geetha Siddarth MGeetha Siddarth M
Brand Manager & Lead Shopper Marketing MT at Godrej Agrovet- JerseyBrand Manager & Lead Shopper Marketing MT at Godrej Agrovet- Jersey
DONNA MITCHELLDONNA MITCHELL
Support Worker at Self EmployedSupport Worker at Self Employed
Nathan EarnshawNathan Earnshaw
Baker at Coles Botanic RidgeBaker at Coles Botanic Ridge